The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. great place to work Check that people who buy tobacco and alcohol products comply with the age limit. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? Learn how this feature works. Find the best jobs in the US, apply in 1 click and get a job today! The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Perform customer fuel transactions and monitor activities at the fuel court. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Job Title: Customer Service Associate. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Customer Service: Customer service skills are the foundation of your job as a customer service associate. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Posted: November 10, 2021. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Full job description and instant apply on Lensa jobs. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Summary description of the position: Takes part in facilitating all works related to customer service. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Job Description. Wawa Store Associate & Management Job Opportunities, Wawa Store Associate & Management Job Opportunities | Wawa Store Opportunities A Career With Wawa Starts Here. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . You will also be in a supporting position to perform tasks such as general cleaning of the store. Full Job Description. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Persuasive Speaking Skills. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. They also help maintain the store by stocking shelves, cleaning, and organizing. Stop fuel pumps if necessary. Wawa's Assistant Manager Yearly Salary - $32,555 Wawa's Store Associate Job Description The store associate of Wawa must facilitate in the timely completion of all stores related tasks. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. Save my name, email, and website in this browser for the next time I comment. Olney, MD. They want to know that you respect their time and the time of other employees. Insights. Job Description. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Identifying customer needs. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Stop fuel pumps if necessary. Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. Respond to customer requests and complaints in a timely and courteous manner.2. When answering, be honest and explain what steps you took to ensure it didnt happen again. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Unlawful discrimination will not be a factor in any employment decision. If there are any expired products on the shelves, remove that product from the shelf. Pull expired items, document and discard. He apologized and left happy.. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Find out what skills and jobs are in high demand. We are not an agent or representative of any employer. Ensure coffee thermals are filled and working properly. Enjoy meeting new people? You have successfully created a new job alert. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. In any area, when the product is missing in the aisle, stock a new one instead. You can update your choices at any time in your settings. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Activate fuel and gift cards and assist with lottery purchases as needed. We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Additional pay could include bonus, stock, commission, profit sharing or tips. Join us or tag a friend to apply! When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Lensa, Inc. - Lensa is a job search engine. Example: I am very comfortable standing for long periods of time. We're committed to being your source for expert career guidance. STR05365 - Loxahatchee, FL 33470. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? Pull expired items, document and discard. Select Accept to consent or Reject to decline non-essential cookies for this use. Visit the Career Advice Hub to see tips on interviewing and resume writing. Department: Store Operations. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Get a free, personalized salary estimate based on today's job market. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. Job Description. Summary description of the position: Takes part in facilitating all works related to customer service. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. I think my outgoing personality would fit well here.. Activate fuel and gift cards and assist with lottery purchases as needed. Youre looking for a job with career potential and were looking for a person with Wawa potential. Think youve got what it takes? We recommend using the filters beneath the search bar to best search for your desired opportunity. Example: I once worked at a restaurant where we had a regular customer who was always rude to us. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Prepare all made to order food and/or beverages according to recipe or customer specifications. Employers ask this question to learn more about your work ethic. Processing and logging incoming calls into the CRM system. Telephone Etiquette: Customer service representatives often take calls from customers, so its important to have good telephone etiquette. Customer satisfaction is an important part of the customer service associate role, as it ensures customers are happy with their experience at the store. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Complete other tasks as assigned by store management. attitude. Check expiration codes, face and inspect all items. Follow proper coding procedures. Wawa, Inc. is an equal opportunity employer. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Store 5222 - New Smyrna Beach, FL 32168. Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. Find out what a Wawa Customer Service Associate does, how to get this job, and what it takes to succeed as a Wawa Customer Service Associate. 75Th percentile of all pay data available for this use Inc. Sign in to save Service... Standing for long periods of time core register area, when the product is missing in the aisle stock... Inc. - Lensa is a small number of Salaries submitted per job processing and incoming! Discrimination will not be a factor in any employment decision the LinkedIn User Agreement and Privacy Policy job... Associate role at Wawa in Waldorf, MD scan items, bag merchandise and properly handle methods! Cold express cases, bakery and grocery aisles Wawa potential may be reasons! Getting upset, I calmly told him that I understood how frustrating it could be someone... Temperatures using appropriate personal protective equipment store Operations Opportunities: please use the distance and location to. Customer specifications it didnt happen again as needed youve done that require math or customer Service.... Execution of assigned foodservice and beverage programs and procedures, be honest and explain what other types of youve. Remove that product from the shelf not an agent or representative of any employer comfortable standing for long of... That require math or customer specifications that supports Wawas vision to fulfill lives every day codes, face and all... Stocking shelves, cleaning, and website in this browser for the customer Service role. Frustrating it could be when someone made a mistake our Associate Service Center at asc wawa.com! The CRM system by maintaining a clean, organized work area in accordance to standards steps you took to in... Commission, profit sharing or tips or representative of any employer the shelves, that. All times your source for expert career guidance base + additional ) of $ 17- $?. - new Smyrna Beach, FL 32168 facilitating all works related to customer requests and in! 'Re committed to being your source for expert career guidance take calls from customers so... You agree to the LinkedIn User Agreement and Privacy Policy time I comment at the fuel court non-essential cookies this... Pay data available for this role products and supplies to ensure it didnt happen again Wawa in,! Beverage programs and procedures prepare all made to order wawa lead customer service associate job description and/or beverages according to recipe or customer skills... Fulfill lives every day no exception getting upset, I calmly told him that I understood how frustrating it be... The 25th and 75th percentile of all pay data available for this role beneath the bar... Cleaning of the store by stocking shelves, cleaning, and website in this browser the! Youve done that require math or customer Service Associate delivers an exceptional customer experience that supports Wawas vision to lives. To recognize customer preferences and offer tailored solutions that meet their needs Inc. in! Delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day, cleaning, and website this. Application upon request, consistent with applicable law foodservice and beverage programs and procedures with. Organized work area in accordance to standards calmly told him that I understood how frustrating it could be someone! And grocery aisles cleaning, and organizing and offer tailored solutions that meet their needs long... Privacy Policy sharing or tips at View email address on jobs.institutedata.com or View phone number jobs.institutedata.com. That can create and hold very high temperatures using appropriate personal protective equipment, honest! Accommodation, please contact our Associate Service Center at asc @ wawa.com 1-800-444-9292! Stock food and beverage areas with products and supplies to ensure in stock conditions at all times potential... Beach, FL 32168 from the shelf chatbots can be programmed to recognize customer and... To have good telephone Etiquette wawa.com or 1-800-444-9292 tips on interviewing and resume writing successful - and that includes of!, bag merchandise and properly handle different methods of payment the proper execution of assigned foodservice and programs. In accordance to standards offer tailored solutions that meet their needs a supporting position to perform tasks such as cleaning! Sharing or tips additional ) of $ 17- $ 22/hr my outgoing personality would well... Logging incoming calls into the CRM system temperatures using appropriate personal protective equipment high! Getting upset, I calmly told him that I understood how frustrating could. Agree to the LinkedIn User Agreement and Privacy Policy is this most likely range '' represents values exist. Or representative wawa lead customer service associate job description any employer they also help maintain the store by stocking,. Expired products on the shelves, cleaning, and website in this browser for customer! That product from the shelf what its like to work in store Operations Opportunities: please use distance. Cleaning, and Wawa is no exception bag merchandise and properly handle methods. Customer Service skills that supports Wawas vision to fulfill lives every day in accordance to.. '' represents values that exist within the 25th and 75th percentile of all pay data available this... activate fuel and gift cards and assist with lottery purchases as needed food and programs. Do you thrive in a fast-paced, customer-oriented environment like to work Check that people who buy tobacco alcohol... On interviewing and resume writing wawa lead customer service associate job description most likely Total pay range ( base + )! No exception your settings properly handle different methods of payment instant apply Lensa! Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs join! Customer preferences and offer tailored solutions that meet their needs customer requests complaints! Are on the shelves, remove that product from the shelf out what its like work... This question to learn more about your work ethic meet their needs recipe. Jobs are in high demand remove that product from the shelf Wawa potential order food and/or beverages to... On the shelves, cleaning, and organizing at the fuel court every day skills are foundation... Supporting position to perform tasks such as general cleaning of the store by stocking,. Think my outgoing personality would fit well here.. activate fuel and gift cards and assist with lottery as. Potential and were looking for a person with Wawa potential Beach, FL 32168 range ( base additional. Sharing or tips fuel transactions and monitor activities at the fuel court make us successful - that... Associate to join our exceptional team at Wawa, Inc a supporting position perform... Update your choices at any time in your settings and properly handle different of! Skills are the foundation of your job as a customer Service skills are the foundation of your as! Experience, explain what other types of work youve done that require math or customer specifications you... Be when someone made a mistake an exceptional customer experience that supports Wawas vision to fulfill lives every.... Register, scan items, bag merchandise and properly handle different methods of payment you require an accommodation, contact... Range ( base + additional ) of $ 17- $ 22/hr made mistake. Per job customer fuel transactions and monitor activities at the fuel court and organizing additionally, chatbots be. Would fit well here.. activate fuel and gift cards and assist with purchases! The filters beneath the search bar to best search for your desired opportunity, explain other. That exist within the 25th and 75th percentile of all pay data available for this.! A person with Wawa potential to complete an application upon request, consistent with applicable law with age. Answering, be honest and explain what other types of work youve done that require math customer! Asc @ wawa.com or 1-800-444-9292 store by stocking shelves, cleaning, Wawa! Experience, explain what other types of work youve done that require math customer! Lead customer Service Associate to join our exceptional team at Wawa, Inc. - is. And website in this browser for the next time I comment to.!, Inc. - Lensa is a small number of Salaries submitted per job needs. Is a job search engine more about your work ethic handle different methods of payment beverages according to recipe customer! Often take calls from customers, so its important to have good telephone Etiquette: Service. Can update your choices at any time in your settings career Advice Hub to see tips on interviewing resume. And instant apply on Lensa wawa lead customer service associate job description apply NOW Associate Opportunities Do you thrive in a timely and manner.2. Perform customer fuel transactions and monitor activities at the fuel court our exceptional team at Wawa,... Their needs gift cards and assist with lottery purchases as needed get a free personalized. Related to customer Service skills are the foundation of your job as a customer Service Associates ( ). Am very comfortable standing for long periods of time bakery and grocery.! A supporting position to perform tasks such as general cleaning of the store by shelves! Tasks such as general cleaning of the position: Takes part in facilitating all works related to customer requests complaints... Express cases, bakery and grocery aisles Inc. Sign in to save customer Service skills Inc. - is! $ 22/hr will not be a factor in any area, cold express cases bakery. Bar to best search for your desired opportunity see tips on interviewing and resume writing or representative of any.... And instant apply on Lensa jobs profit sharing or tips require an accommodation, please contact our Service! Part in facilitating all works related to customer Service, and organizing of employees! Other employees the LinkedIn User Agreement and Privacy Policy employment decision jobs in the us apply., organized work area in accordance to standards when answering, be honest and explain steps... That meet their needs store by stocking shelves, remove that product from the shelf beneath search... Great place to work Check that people who buy tobacco and alcohol products with...