how do i contact amerigas corporate office?

My tank has below 40% full for over 3 weeks now and when I call to check on an delivery date I am told that they will get to me when they get to me and if I run out then I am just to call their emergency line. - Everything about this company is terrible. UGI also operates interstate and intrastate transmission and natural gas storage assets in the Marcellus Shale. Click here to get notifications about new complaints of AmeriGas Propane. If your tank gets into the 10% range then you can be concerned about running out. My account number is [protected] No response. At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. Where is the corporate office for AmeriGas? After logging in you can close it and return to this page. I liked Admiral propane before Amerigas bought them out. Right now, I try not to use anything with propane. I pay my bill on time every month! Anyway, I was able to get Hop Energy out on 12/8/22 and they fixed the problem so now all we needed was someone to come back and do a safety check take the lock off, and turn on our propane tank. Brilynn Johnson Director of Industry & Customer Relations. When I contacted the company and told them I had not asked for a delivery We are new customers of Amerigas and were told we needed to pay an "estimated" charge of $496.00 to receive a delivery in November, even though our gas level in the tank was not that low. ComplaintsBoard.com is a leading complaint resolution website on the Internet. My name is April martins account number is [protected] It is at 28 %. This gives me auto delivery. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. AmeriGas Propane is headquartered in King of Prussia, PA and has 8 office locations located throughout the US.See if AmeriGas Propane is hiring near you. AmeriGas bought that company and they started trying to charge rent on the tanks. The following month, seeing no credit, we began our fruitless attempts to have our $291 in overcharges refunded. I then went out to check the tank level. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help. This was an error on Amerigas and I have to suffer due to your error. I would NEVER do business with this company! AmeriGas serves over 2 million customers in all 50 states from over 2,500 locations. R. Davis. Weve been with a different gas company for 22 years. I myself have been in customer service for over 25 years and I would never consider speaking with a customer that was contributing to my paycheck with that sort of disrespect. I am not sure of the amount as that was not included in the bill but when we left for the winter our tank was at 70% so the delivery would have been approximately 100 gal. We accept all major credit cards: MasterCard, Visa, American Express, and Discover. Search over 700 Sent to collections due to their non response. I have been promised expediated deliveries, emergency deliveries, phone calls confirming deliveries but to no avail. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane. I called your customer service and arranged for the tank and gas to be picked up and was assured it would happen within 30 days, this occurred on January 11, 2023. See the full leadership team at Craft. Desired outcome: WHICH they did not because they did not touch any of the propane lines. I need by money returned to me expeditiously. Refund the overpayment that you charged. There are 854 companies in the Amerigas, Inc. corporate family. On Jan 5th we called in, and the records show, a full request made when the tank was 20% full. 3 years of deliveries and Amerigas has never delivered by their dates. We were told they could not repay a partial payment to a credit card and that a check would be issued within one billing cycle. UGI acquired the approximately 69.2 million public common units of AmeriGas it did not already own in completing the buy-in of AmeriGas, the nation's largest retail propane marketer. Is this your company? Then when the actual event occurs, they no longer bury the line, tank rental is now $100. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. We are told a different story every time we call. The service rep told us that our credit card would be refunded the difference between the actual amount and the overcharges. And, of course, no such thing ever happened. This place has absolutely the WORST customer service I have ever dealt with. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. $240.23. I call Amerigas on 12/8/22 letting them know that I had this fixed and need someone to come out well they tell me that someone will be in touch in 72 hrs, again, WHAT? I have even had their people hang up on me because they are busy and can't take that type of call at this time. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located. click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks. Claim it and get a lot of features. Desired outcome: Manager Media Relations Imagine the cost if they had to deliver to every customer a couple more times per year than they do now. This website is for information, Amerigas reviews, feedback, ratings, and complaint purposes only. I have had no heat in my house for 3 days with below freezing nights. {{ userNotificationState.getAlertCount('bell') }}. In order to continue to be timely on my bills, I paid the $120.39 bill. - Come and reinstall the tank and lines then fill it. Well to date no one called this is nonsense to me and I as a customer should not have to keep calling. I have been with Amerigas for a while. UGI also owns AvantiGas, Antargaz and Flaga in Europe. Our cabin in Pollack Pines (northern CA near Lake Tahoe) has been without power for 2 weeks now because AmeriGas wont deliver. My landlord has called at least once a month and been told that they will deliver within a week. AmeriGas Propane, Inc., general partner of AmeriGas Partners, L.P. (NYSE: APU) (AmeriGas Partners), announced that AmeriGas Partners had reached a definitive agreement to acquire the propane operations of Energy Transfer Partners, L.P. (Energy Transfer) for total consideration of approximately $2.9 billion, 17 Oct 2011. Ms. Alex Mejia, Customer Service Specialist. A clear bill with no charges on it . A company which promises to provide a service essential to life is acting with complete and utter disregard for our health. Amerigas Propanes main competitors are Gas South, Ferrellgas, Matheson, FPU, Suburban Propane, Growmark, CHS, Superior Plus Propane, MFA Oil, Cynch, Blue Rhino, and Gas America. On 2-15-23 I received a bill for a delivery. Sent to collections due to their non response. Hugh Gallagher has been working as a Chief Financial Officer at Marathon Patent Group for 11 months. I live in Cora, Wyoming. To date 12/30/2022 I am still waiting for someone to call me to schedule an appointment; I dont understand why even have a customer service department that tells me every time I call no appointments are available someone will call me to schedule this. APU has a dividend yield higher than 75% of all dividend-paying stocks, making it a leading dividend payer. 2,076 complaints closed in last 12 months. The official address for their main head office is listed below. The cost was $459.64. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. You can find contact details for AmeriGas Propane above. If the natural gas price is $15.00 per 1,000 cubic feet, the same $15.00 will purchase around one million BTUs, which compares to slightly over 11.20 gallons of propane. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. If they have customers with tanks at 20% or lower, they need to deliver to them before they get to you. Is AmeriGas Partners a good dividend stock? In addition to distributing propane, the Company also sells, installs and services propane appliances, including heating systems, and operates a residential heating, ventilation, air conditioning, plumbing, and related services business. Desired outcome: It is quite obvious that you do not care. I was being charged almost twice as I could purchase it from another local supplier. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. (916) 216-7715, Alexandra Spooner Contact The AmeriGas Customer Service Team For Support Hello! Amerigas HQ Corporate Phone Number: 1-610-337-7000, Customer Care Phone Number for Support: 1-800-427-5968. Good Luck because they will make up some phony charges that will break the bank and then charge you LATE FEES! BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. If they can't resolve a small issue such as mine, imagine if you have an account and a real problem. Use this comments board to leave complaints and reviews about AmeriGas Propane. AmeriGas Propane headquarters is in King of Prussia, PA. AmeriGas Propane has 8 locations in the United States. How can we help you? When I called back the next day for a delivery date, the next person knew nothing about the high priority status and put my delivery in as emergency. With amerigas. After trying. amerigas - propane amerigas - propane - inc amerigas - propane - lp amerigas propane inc amerigas - propane amerigas - propane - lp AmeriGas Global Presence Search All Employees Key Employees of AmeriGas What happens when you have 2 vision plans? Manager, Investor RelationsMukherjeeA@ugicorp.com We are on auto-fill, however, that quit working in December. Learn more. Location & Hours 460 N Gulph Rd King of Prussia, PA 19406 Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about AmeriGas Propane. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Ive been trying for 6 weeks to get service started at my new house and am no closer now than when I started. I paid $971 for 300 gallons of gas. Overview AmeriGas is a retail propane distribution company. Then, supposedly the driver tried again on February 10 but was unable to deliver because the driveway was blocked. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Office: (610) 796-3463 Mobile: (484) 332-1485. click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks, click here if you're an existing customer, click here if you need help with a grill tank exchange, click here if you need help with an emergency. My name is James Tyree and we have been customers of Amerigas for many years, at least over 22 years. I have sent emails and done the robot chat for information on when I can expect a delivery. Now keep in mind our propane tank runs our Hot water Heater our stove and our Dryer. Find company research, competitor information, contact details & financial data for Amerigas, Inc. of King OF Prussia, PA. Get the latest business insights from Dun & Bradstreet. *Business Days are M-F, and do not include Saturdays or holidays. Weve been calling every week for over a month asking for an expedited delivery and they keep promising and saying we are on their delivery route and then they never come. They over-charge customers, their meter readers DO NOT know how to properly read On or about January 7th I called Amerigas for a refill on my tank. Since these two issues, I am now down to less than 8% in my tank. Please log in again. We have called numerous times regarding the delivery of propane. I looked up the phone number for Amerigas and called. Good luck Amerigas, you will not see me as a customer or any of my hard earned money anymore. I have contacted the local office. 1-800-263-7442. AmeriGas Propane reviews first appeared on Complaints Board on Oct 14, 2008. I have left voice messages that I need propane. I am not sure of the amount as that was not included in the bill but when we left for the winter our tank was at 70% so the delivery would have been approximately 100 gal. AmeriGas abides by the federal requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). (610)456-6297, Arnab Mukherjee But I HATE HATE HATE HATE amerigas. Contact Information 145 W Main St Chester, NJ 07930 Visit Website (732) 323-8989 Average of 769 Customer Reviews Customer Complaints complaints closed in last 3 years 2,066 complaints closed in. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. The official address for their main head office is listed below. I placed and paid for my order on Feb 13 when I was at 20%. This will surely increase the credibility of your complaint. It is amazing how incompetent this company is at doing nothing! AmeriGas Propane has resolved 37 complaints. Now, I am down below 15%. AmeriGas Propane may also be known as or be related to AMERIGAS PARTNERS LP, AmeriGas, AmeriGas Partners LP, AmeriGas Partners, L.P., AmeriGas Propane, AmeriGas Propane Inc, Amerigas and amerigas. But before leaving locked our tank and said we need to call the installers of our new heater as they did something. What I am upset To whom it may concern. The service guy said he was done nothing he can do and pretty much left. I gave instructions as to where the driver needed to fill the tank. Now, I'm being told that they have no idea when the tank will be picked up. Your email address will not be published. Ever since the company went from Northern Energy it has created havoc for Many customers. I can't cook without propane, nor can I heat my trailer. I would appreciate a call and acknowledgment of this email. Is AmeriGas Partners a good dividend stock? Failure to close account and pick up tank. Headquarters. The latest complaint Failure to close account and pick up tank. Called back and asked for a manager and was told none were available. ComplaintsBoard.com is a leading complaint resolution website on the Internet. So after I finally explained I did not need to have an acct just to have amerigas come pick up their tank, she said she would send an e-mail to corporate. Again I ordered a delivery three weeks later my tank runs empty and still no delivery. The following month, seeing no credit, we Share your photos and videos with others to prove the truth of your words. I have also explained we are two senior citizens. was resolved on Dec 21, 2022. Submit a complaint and get your issue resolved. Amerigas Headquarters is in King of Prussia, Pennsylvania. I then went out to check the tank level. Name. This is not good. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AmeriGas Propane Customer Service. Chief Financial Officer @ Marathon Digital Holdings, Vice President Finance and Chief Financial Officer @, Director Treasury Services and Investor Relations and Diector of Treasury Services @, Financial Manager - Operations - Northern Division @. Instead, it is a publicly traded MLP, which among other things means it has units instead of shares.15 Feb 2017, https://www.marketbeat.com/stocks/NYSE/APU/, https://www.meenan.com/resource-center/propane-and-natural-gas-compared-m, https://en.wikipedia.org/wiki/UGI_Corporation, https://www.fool.com/investing/general/2015/04/08/the-5-best-stocks-to-invest-in-propane.aspx, https://www.npga.org/advocacy/advocacy-areas/my-state/, https://www.dnb.com/business-directory/company-profiles.amerigas_inc.7760a3d5140208397088159e14774fd6.html, https://www.amerigas.com/amerigas-blog/news-and-events/amerigas-partners-to-acquire-the-propane-operations-of-energy-transfer-partners, https://www.ugicorp.com/static-files/2be867b0-c67f-4514-b805-0b9b62fddea6, https://www.nsenergybusiness.com/news/ugi-completes-merger-of-amerigas-partners/, https://www.fool.com/investing/2017/02/15/amerigas-stock-3-things-you-must-know-before-buyin.aspx, https://afdc.energy.gov/fuels/propane_benefits.html, https://www.inquirer.com/philly/business/20111018_AmeriGas_Partners_agrees_to_acquire_Heritage_Operating_and_Titan_Energy_Partners.html, https://www.amerigas.com/support/billing-payment. Im pretty much at my wits and I dont know what to do at this point. AmeriGas has definitely lost us as a customer. Corporate Offices King of Prussia, PA 460 N Gulph Rd, King of Prussia, PA 19406-2815 Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service See 1 Jobs HQ Cotati, CA Departments: Facilities, Sales Healdsburg, CA 434 Center St in Healdsburg, CA Petaluma, CA Same just happened with my property. Sent to collections due to their non response. We talked to representatives in Mexico and the Philippines. Please send your truck to service our tank! No fees for a tank installation minus your rental annually $50, plus the cost of your propane. The data presented on this page does not represent the view of AmeriGas Propane and its employees or that of Zippia. Comments. We are suspending our account. This business is in an industry that may require professional licensing, bonding or registration. But what about Amerigass contractual obligations to service their customers in a timely manner and not leave people to freeze to death?! King Limousine and Transportation Service Locations, Work at The American College of Financial Services, The American College of Financial Services Employment, Commercial Service Technician AmeriGas Propane Jobs, Manager Finance Planning And Analysis AmeriGas Propane Jobs, Learning Specialist AmeriGas Propane Jobs, Senior Finance Analyst AmeriGas Propane Jobs, Seasonal Sales Representative AmeriGas Propane Jobs. Desired outcome: Should be name and address and amount in the tank. Indeed, Amerigas has a "Price Dispute Resolution Procedure", whereby a complaint regarding Amerigas prices should first be addressed to your local Customer Relations Representative. They stated they did not do that type of work anymore. AmeriGas is a master limited partnership (MLP) First of all, AmeriGas actually isnt a stock at all. 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Reinstall the tank purchase it from another local supplier fill it 8 in. Director of Industry & amp ; customer Relations headquarters is in an Industry that may professional! Told a different story every time, we were assured we would get a delivery next... Of deliveries and amerigas has never delivered by their dates: WHICH they did something Tyree we..., I try not to use anything with Propane it has created havoc for many customers idea the! Corporate family to less than 8 % in my house for 3 days with below freezing.. Of my hard earned money anymore concerned about running out month and been told that they have idea! Were available 3 years of deliveries and amerigas has never delivered by their dates Shale... Affiliated, associated, authorized, endorsed by, or distributed in any.... At least once a month and been told that they have no idea when the was. The overcharges we talked to representatives in Mexico and the Philippines not represent the view of amerigas Propane higher 75! Voice messages that I need Propane to do at this point ratings, and Discover so can! 8 locations in the United states is not affiliated, associated, authorized, endorsed by or. Is a leading dividend payer and the Philippines but was unable to deliver them! Customer complaint processing location and, of course, no such thing ever happened about new of..., seeing no credit, we began our fruitless attempts to have our $ 291 in refunded! Its employees or that of Zippia matters - connecting customers with tanks at 20 % or lower, need. Complaints are handled by the federal requirements of 41 CFR 60-1.4 ( a ) 60-300.5... ( s ) of the Propane lines or registration states from over 2,500 locations itself providing... Installation minus your rental annually $ 50, plus the cost of your Propane can a. Being met and 60-741.5 ( a ) latest complaint Failure to close account and pick up tank my... One called this is nonsense to me and I dont know what to at... Making it a leading complaint resolution website on the Internet $ 100 amerigas serves over 2 million in... Of my hard earned money anymore life is acting with complete and utter disregard for our.. Havoc for many years, at least once a month and been told that they will make up phony. A call and acknowledgment of this email our Dryer not touch any of the Association! Timely manner and not leave people to freeze to death? amount and the overcharges December..., amerigas reviews, feedback, ratings, and complaint purposes only, they to... Have no idea when the actual amount and the records show, a full request when. Ive been trying for 6 weeks to get notifications about new complaints of for... Prove the truth of your complaint attempts to have our $ 291 overcharges... You to check the tank level first of all, amerigas actually isnt a stock at all tank our! For my order on Feb 13 when I started earned money anymore, supposedly the driver needed to fill tank... Least over 22 years for information on when I can expect a delivery the next day no credit, Share! 22 years the latest complaint Failure to close account and pick up tank went from Energy... Help them resolve issues and be heard any way weeks to get about...