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18+. Excellence Riviera Maya excellent. We had issues getting an appointment when we visited. Photo Gallery | Excellence Riviera Cancun Its the perfect spot for a romantic dinner. My Wife and I spent a week for our honeymoon. However, I don't know what connections they have, but 10 minutes later we were talking to an airline agent. Excellence Riviera Cancun - The Excellence Collection We estimate they took away about 25% of the pool chairs and restaurant seats. Things such as tribute acts, traditional Mexican performances, silent discos, and Karaoke are put on. This is an adults-only resort, so if you were planning on bringing the kids, you may need to think twice about this resort. See 24,070 traveller reviews, 26,421 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. We regret that we were not able to meet your expectations in terms of food and drinks since is one of our main goals for our guests satisfaction. Plus, people tend to dress nicely at night for the performances and shows, so Id bring a few nicer outfits. Basmati (Indian), also well done. The pool around the restaurants with the swim up bar was the only one that actually cooled us off during the heat of the day. and an insulated thermos to keep drinks cold. Because the ocean was not appealing, the pool areas were packed. Over the years, The Excellence Collection has been working hard to replace the standard forms of power in our Mexican resorts with pure green energy. There were no empty drinks left sitting by the pool for too long. Modern comfort and calming designs are incorporated into every one of our Riviera Maya suites by Mexico's coast. Please note, they provided us a tablet our first night at dinner when we were surprised by the change.Bars/Drinks: As always, all inclusive includes everything. The staff was absolutely incredible. The other downside to the beach is that the staff are constantly battling an accumulation of seaweed that washes ashore. Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. It would be nice to have some fans to help with sweating, but not that big of a deal. We visited the Excellence Riviera Cancun Resort for 9 nights and spent time providing a full tour and review, including room tours of the Junior Suite, 2 Story Rooftop Terrace Suite and exclusive. All of the shows were amazing. The facilities available at the Excellence are really at an elevated level. The day usually starts at 8:30 A.M. with yoga and ends between 10 P.M. and midnight with a band or a dance party. Its a simple fix I will remember for all future trips. We really enjoyed the butter chicken and the onion bhajis. Overall the room was nice if not a little bit dated. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. I never waited more than a moment for one of them to serve me. The typical go-tos for bar food such as Nachos, Burgers, and Tacos are available. Excellence Riviera Cancun. He leads the daytime activities. In the evenings the team at this resort put on entertainment, from themed nights such as Vegas and Mexican night to a silent disco and tribute acts theres a lot on offer. The Excellence Riviera Cancun is a strong offering. Ensuring proper protocols are in place. Beautiful! Safety? - Review of Excellence Riviera Cancun, Puerto Until this trip our phones spent most of the time in the room safe. Relaxing Get Away - Review of Excellence Riviera Cancun, Puerto Morelos There are also a large number of rooms that have swim-up suites, so there are more than enough pool areas to more than cater to the guests in the resort. The breakfast and lunch options were nice and the perfect spot for a mid-tanning meal. You are surrounded by breath taking views, lush gardens, amazing architecture. Kind of a let down. Excellence Riviera Cancun, Puerto Morelos: See 24,095 traveller reviews, 26,432 photos, and cheap rates for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. At check-in the agent will give you a health questionnaire. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. This Asian eatery serves up a huge range of your favorite Asian staples such as sushi, ramen, tempura, udon, and Pad Thai. To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. 6 meandering pools and an immaculate white sand beach. by Adrian updated October 11, 2022, 7:10 pm. Excellence Riviera Cancun - Adults Only All Inclusive - Travelocity Too many photo ops to mention!The meh.Food. By the end of day one, Jorge who was looking after us by the pool knew our routine of drinks order. If youve ever been to an all-inclusive resort you know the drill. Visit hotel website. Beautiful, high quality resort with welcoming staff - Review of By 9:00 am almost all them are shoved under somebody's chair who isn't even there. Located in the Riviera Maya region of Cancun. We really cant fault the resort for its cleanliness. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. Also on offer is an extensive range of Alcohol, including a number of premium liquors that arent available in the other bars. The service, the food, and the activities/room were all more than we could have ever hoped for. So impressed by everything about it! However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Excellence Playa Mujeres vs Excellence Riviera Cancun : r/cancun - reddit At Excellence Riviera Cancun, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction, in order to have happy clients with kind words for our work.We appreciate all your comments that will certainly encourage other readers to stay with us. The cuisine has so much variety, the drinks are made to the standard you expect. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Excellence Riviera Cancun sits close to the charming beach town of Puerto Morelos and just 15 minutes south of Cancun International Airport. Check-in: They have added plexiglass at the counter (and everywhere else) for obvious reasons. the food was lacking flavor and again overcooked. Does the Excellence Riviera Cancun offer a shuttle service from the Airport. 2 There is a capacity limit for safety reasons, so you might have to wait outside for a few minutes depending on the time of day. The rooms were spacious and clean. Cancun Tourism Cancun Hotels Cancun Guest House Cancun Holiday Homes Cancun Holiday Packages Cancun Flights Cancun Restaurants Cancun . The Excellence Collection, Other at Excellence Riviera Cancun, responded to this review. SUITES BREAKDOWN QTY Junior Suite Spa or Pool View 194 Junior Swim-Up Suite Spa or Pool View 74 Junior Suite Ocean View 10 A choice of five upscale suite concepts: spa or garden view, ocean view, swim up, rooftop, and imperial suites. Excellence Riviera Cancun: 5th time and 5 stars again - See 24,097 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. Thank you again to all of you for making our time at ERC so incredible., Until next time - we'll see you again in April 2024! COVID Safety: We are vaccinated, so felt safe traveling. The resort was about 60% capacity, plenty of time for extras - we didn't really see a difference. Claim your listing for free to respond to reviews, update your profile and much more. Their wood fire Pizzas were very good and the seafood risotto was delicate and delicious. For people who like to half float, half walk, it wasn't really possible.The water was maybe three feet deep if not lower. They were waiting with a very comfortable luxury SUV for us outside the airport. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. The focus is on keeping you safe. When we arrived and those big wooden front doors opened to let us in, we knew we were home again! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There is so much to do at this resort. Excellence Riviera Cancun - Tripadvisor Excellence Riviera Cancun - Adults Only All Inclusive There are six spread out in the gardens, including a river-like number and one with a swim-up bar. It was hard to stay in vacation mode when my phone was always with me. It has TVs all around the bar and has a nice selection of beers and bar food options. Top Notch. - Review of Excellence Riviera Cancun, Puerto Morelos Located between Cancun and Playa del Carmen in the city of Puerto Morelos. You can ask to extend this and when we stayed the staff was happy to facilitate a later check out as our flight was in the evening. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. Combine a visit to the ruins at Tulum with the chance to swim in both a cenote and in the bay of Akumal with this day-long tour. Entertainment and hospitality went above and beyond. If you have been to an Excellence resort before these restaurants will be familiar to you. Yes, a shuttle service from the airport can be requested. We made sure to try some of the dishes that we had never had before and found a gem of a dish with the Chilaxtle which is a braised pork in a chili sauce with rice. Before you arrive, try and request a room in building 1, its the shortest walking distance to all of the main areas. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. The Mahi Mahi Skewer on the lunch menu was top class. Our first stay in 2019, Playa Mujeres was 5-stars all they way. What food & drink options are available at Excellence Riviera Cancun? The Riviera Cancun resort is definitely on the more premium side for resorts in Cancun, but when you consider the quality of service, food, and the overall feeling of luxury that you get when you stay at this resort, it is well worth the premium. For this trip, we got a spa view swim out. Excellence Riviera Cancun - Riviera Maya | Transat Generally speaking, the Cancun Hotel Zone is very safe for families. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. The aesthetic of the restaurant is lovely with white linen tablecloths and beautifully chosen furniture. The entertainment is fun, especially the Silent Party nights. When we visited we werent staying in the Excellence club, but we have stayed in some of the Excellence groups resorts before as Excellence club members. Restaurants: - Breakfast Buffet: There is plexiglass between you and the food, so the workers fill your plate for you. All the restaurants are very average. However, the food is below average. Excellence Riviera Cancun - Adults Only All Inclusive - Expedia.com I read hundreds of reviews on Google before selecting this hotel. Wonderful! Still Excellenct even with safety! - Review of Excellence Riviera However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. We liked it so much we ate there three times over our ten-day stay. All of the staff wore masks the entire time in 90 degree heat to make sure the guests felt safe, which is no easy thing to do. Excellence Riviera Cancun 24,095 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Pool rules say you cannot take them out of the water, but everybody does. Excellence Riviera Cancun in Riviera Maya | TUI.co.uk We are delighted to read that our All-Inclusive luxury resort exceeded your expectations in all aspects that are taken care of. As a luxurious all-inclusive resort, we take care of every single detail in order to provide an unforgettable guest experience and exceed its expectations, this is why our Chefs and bartenders have created a varied assortment of options to please every type of palate. This expert agency provides consulting, auditing, and training in the most exacting health standards throughout all hotel departments. We will pass your kind words along to the entire team. The standard and variety of food on offer was really top quality. The seating area is vast so therell never be any issue getting a table here and there is a nice outdoor eating area which is the perfect spot for an early morning breakfast. If you want a specific liquor, just request it. The pork was so succulent and delicious. Please, receive our warmest regards from The Excellence Collection. If youre looking for the most secluded and quiet spot then we recommend asking for a room in building number 8. This is the place to be if there is any game or sporting event. Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico. Whats included in the all-inclusive package. You can also put your name in to return later and get a drink or enjoy the live entertainment. a Hard Rock Hotel Riviera Maya s az UNICO 2087 otthont ad Cancun s Riviera Maya krnyke a WTTC globlis biztonsgi blyegnek elnyersvel bizonytotta, hogy biztonsgos hely a ltogatk szmra. 6 total swimming pools, including 1 handicap accessible pool and 1 Excellence Club pool 3 whirlpools in the pool areas, including 1 for Excellence Club It has been a pleasure having you with us and we look forward to hosting you back soon. If you stay in an Excellence Club room the bottles in your room are upgraded to premium spirits. Please, receive our warmest regards from The Excellence Collection. At the time we got an all-inclusive package including flights and transfers for around $3,000 USD. Be Ready to be Blown Away! However, guests are not required to wear a mask anywhere, but there is space available everywhere. We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. We felt extremely safe in today's COVID climate.Beauty. Excellence Riviera Cancun - Adults Only All Inclusive Beachfront property in Puerto Morelos with spa and beach bar 9.4/10 Exceptional 1,069 verified Hotels.com guest reviews See all 1,069 reviews Property highlights Free breakfast Free parking Pool Free WiFi Gym Air conditioning $605 Price available on 3/13/2023 Carr. Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. Juarez, Km 324 - 342, Mza. PDF Infinite Excellence, for Adults It is just a slight reduction that you wouldn't notice if you haven't been there before. The grounds (and beach) were impeccable, the staff was above and beyond helpful, and the food was delicious. EXCELLENCE RIVIERA CANCUN - Updated 2023 Prices (Riviera Maya, Mexico) Gonzalo and Julio were awesome! Also, there are dress codes at the restaurants, so you can see the attire needed in the app and pack accordingly. Customer service can not be matched or outdone. Unfortunately we were too stressed out to remember names, so all we can say is, "Thank you, Excellence. Secrets resorts All your questions answered! The entire staff at the resort wore masks the entire time. They taught us some Spanish phrases and talked about Bollywood! Tripadvisor performs checks on reviews. Nearby attractions include Croco Cun (1.4 miles), National Reef Park of Puerto Morelos (2.1 miles), and Unico Beach (1.4 miles). Our driver wore a mask and we did too in the enclosed space. As you approach the doors they will automatically open. by Adrian updated February 4, 2023, 10:21 am, by Emma updated January 30, 2023, 8:40 pm, by Emma updated January 25, 2023, 8:49 am. An extensive gym with a great range of equipment. Dreams resorts All your questions answered! Again, this service differentiated the Excellence and made the experience incredible. The spicy red sauce that was described to be in the Buro Callejero has zero kick which was disappointing. Excellence Riviera Cancun - Adults Only All Inclusive - Hotels Prices are the average nightly price provided by our partners and may not include all taxes and fees. 1 (888) 307-2623. COVID Safety: We are vaccinated, so felt safe traveling. We didnt see any rubbish anywhere in the resort and on the occasion when a drink was spilled the staff was on hand to clean it up immediately. Would recommend to everyone. It has been a pleasure having you with us and we look forward to seeing you back soon. Occasionally, there was a waitthis was the longest on the weekends, but plan ahead. Please see our partners for more details. A. It is a very positive change when you see how much trash ends up in the ocean. When we stayed we were in Junior with a rooftop plunge pool. We would suggest booking before you go. Every single person greets you with a smile, from the ground crew to the concierge.And the staff brings us to the reason for the review. We really liked the Italian offering here. Own or manage this property? A Lot of these all-inclusive resorts arent located near towns and local restaurants, so you need the food to be good and the Excellence does not disappoint on the food. They no longer give you menus at the restaurants, probably for safety. Stayed here for 5 days and I have to say, everything has lived up to it's name, Excellence. You will be greeted with a glass of bubbly and youll be checked in, in a matter of minutes. I'm looking for some suggestions of places to play, and the. Prices are the average nightly price provided by our partners and may not include all taxes and fees. For those wondering what the differences are between Excellence Riviera Cancun and Excellence Playa Mujeres, the amenities and rooms are largely similarly, but Excellence Playa Mujeres is a farther drive from the airport (45 minutes) and its beach isn't quite as impressive. - See 24,102 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. The night before our departure our flights got rearranged due to weather. The front desk already had our test scheduled based on our departure time when we checked in. Food was great. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. The entire staff at the resort wore masks the entire time. This category only includes cookies that ensures basic functionalities and security features of the website. Masks are required on flights and airport. The weather was great, the service was top notch, the resort was beautiful and had no end of things to do! Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers.We are pleased to hear from you that we were able to exceed your expectations due to our stunning and well-maintained facilities, and there are plenty of food options to choose from and so are the entertainment choices. We didnt really see anyone swimming in the ocean when we visited as it really was too choppy for a dip. A big change, they no longer provide straws. Review tags are currently only available for English language reviews. What you need to know about Excellence Riviera Cancun & Traveling in This was an easy choice, they really nailed this restaurant and this is a running theme throughout the Excellence resorts we have stayed at as the restaurants are the same. Plus, makeup and hairstyling for the bride. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to vacation and for taking the time to write and share your opinion with other travelers. The food and the atmosphere at Flavour Market were very good. Excellence Cancun had a very similar feel and layout but with some noticeable differences, many due to COVID. The resort was impeccably clean. What are some of the property amenities at Excellence Riviera Cancun? We look forward to welcoming you back soon to your home away from home. Excellence Riviera Cancun or EPM??? - Tripadvisor They absolutely did their best to clean it each and everyday. Staff & Service: This is why Excellence is always worth it over other resorts. It was a bit stinky at times though. Which popular attractions are close to Excellence Riviera Cancun? Excellence Riviera Cancun, Riviera Maya: See 24,099 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. We ordered the Mole and the Buro Callejero and they were both bland and under seasoned. One of the daily activities that are on offer is a guided bike tour of the local area. Please, receive our warmest regards from The Excellence Collection. By clicking Accept, you consent to the use of ALL the cookies. Our commitment is to make every guest experience, as exceptional and unique as it can be. Beyond that, the airport is operating like normal. We look forward to welcoming you back in a heartbeat. When we stayed in late 2017, we were in an Excellence Club Junior suite and stayed for a week. We never leave reviews, because all the other great reviews are true about this place. The test was fast and easy (its the stick in nose test). We hope to come back in the next few years! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The airport/airlines recommend an App like VERIFLY to upload your results. All of this was done outside what I consider normal business hours. Dreams Riviera Cancun Resort & Spa: Love the size of this resort besides everything else.. - See 11,260 traveler reviews, 11,384 candid photos, and great deals for Dreams Riviera Cancun Resort & Spa at Tripadvisor. I'm looking for some suggestions of places to play, and the. The oldest country in the Americas. We stayed in a junior swim up suite and had plenty of space, including a gorgeous room and deck. 18 km From Cancun International Airport. Masks are required on flights and airport. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. This 27 hole Jack Nicklaus designed course has varying challenges for all levels of the Golfer. Please be aware there is an extra cost for this service. Please, receive our warmest regards from The Excellence Collection. Updated Security Alert - Quintana Roo & Cancun Travel Advisory (01/23/2023) The U.S. Embassy and Consulates in Mexico have issued a new warning to visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies which has caused many tourists to wonder is Quintana Roo safe. This is the main buffet at the resort and is most likely the restaurant that you will frequent the most. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Please see our partners for more details. Im currently at ERC (July again) and the vibe is completely different. They made our stay so much more special. The Mile spa is really a top-class offering, but it does come at a premium price. Come together, come alone, regardless you will have an amazing time. 11 | Puerto Morelos, Maya Riviera & The Yucatan 77580 [SEE MAP] #23 in Best Maya. He remembered our names. From the moment we walked in, we were treated like VIPs! Health & Safety Protocols | Covid-19 Info | The Excellence Collection Add to that the drinks available in the mini bar in your rooms as well as the bottles available for your own consumption. Modern, luxurious rooms are huge and have big whirlpool tubs; all have balconies and some have ocean views. In addition, the food area is an important aspect we consider and thats why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal at some restaurants. The Excellence Riviera Cancun Hotel in Riviera Maya is a splendid tropical oasis for adults-only set directly on the white-sand beach of Puerto Morelos. It was handled beautifully with no issues at all. Answer 1 of 3: I'm a 38yr old female going on vaca by myself. Wonderful!The focus is on keeping you safe. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. The Excellence club has a range of benefits that are included in your package. Each night it felt like we were whisked off to a faraway location with some really solid eateries.