Our date tracking prior to 2019 was not accurately kept. If you have worked in situations that involved confidential material in the past, be sure to talk about them as well. Meet and greet before hand. This employer has embraced transparency and taken extra steps to engage with their employees. Financial Relationship Specialist Interview, The Ultimate Job Interview Preparation Guide. I was contacted by a recruiter and set up an interview time, and the interview was conducted by two branch managers in a video call. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? If you truly enjoy helping families and believe that you deserve to be paid gpac - Portland If it was an issue that I had to approach my manager about, I would do so immediately and I would show the customer where they could wait in the lobby. Phone screen followed by virtual interview, then weeks later had a final, in-person interview. As well, don't hesitate to talk about your ability to train others when needed to ensure that the necessary work gets completed. ", "In my current role, I was the person who was informed that we were losing one of our biggest clients to a local competitor. "Describe a time you overcame a challenging situation." I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. I applied online. Financial Consultant Interview process at Regions Financial Overall experience Poor Excellent Easy Difficult Interview process length About a month 31% About two weeks 30% About a week 17% About a day or two 16% More than one month 5% Most reported steps Background check 85% On-site interview 82% Drug test 80% Phone call/screening 73% ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Havent had my interview yet. A quick 10 minute walk outside really helps refresh me for another half day of work.". The process took 4 weeks. Give an example that shows how you have demonstrated these qualities in the past. We do not claim our questions will be asked in any interview you may have. How is their IT department for roles like Director or VP? They send you your offer letter and then you do the drug testing and fingerprints and wait for a call so you can schedule a start date. Would recommend to anyone to apply. Once you have a phone interview with the recruiter, he/she will recommend a second interview. Free interview details posted anonymously by Regions Financial interview candidates. I take as much pride in selling a lower end product to a person with lower socioeconomic status as I do in selling a product to the CEO of a large company. In your answer, try to focus on your communication skills that you feel are vital to your success in these situations. ", "Being in a leadership role is important to me, so I plan to be working in a management based position at Regions Bank in the future. Highly recommend looking into this company! The process took 1 week. The interviewer wants to hear that you are detail oriented when it comes to checking your work. As you answer this question, be sure to stress to your interviewer that you are a team player by talking about your experiences in working as part of a team. ", "My favorite manager was my very first manager when I worked at Company X. Tell me about a time you dealt with an upset customer, describe the situation, and steps you took to rectify the situation or issue. I applied online. I applied online. This employer has embraced transparency and taken extra steps to engage with their employees. As you answer the question, stay focused on the professional and resourceful approach that you would take with customers when put in this situation and don't hesitate to talk about any similar experiences you've handled in the past on the job. At Regions, the Financial Relationship Consultant - Universal is responsible for meeting with customers and prospects both in person and on the phone to determine their banking and financial solutions goals and needs, and meet those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. I applied online. I thought my 5 year was going to finally show something but it did not. With that in mind, the customer then has a much better chance of becoming a life-long customer at Regions Bank.". In my last role, I had to do just this with the phone and computer systems that were specific to my role and I did this with ease.". I interviewed at Regions Financial (Birmingham, AL). I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. Starting out as a professional banker will give me valuable experience resolving client account issues and providing financial assistance, from investments to savings and travel advice. The process took 1 week. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. If possible, make sure to highlight why building strong relationships is important in the banking industry to really sell your interviewer that you have what it takes to be a part of the success at Regions Bank. The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. Interview process at Regions Financial Overall experience Poor Excellent Easy Difficult Interview process length About two weeks 27% About a week 23% About a month 20% About a day or two 17% More than one month 12% Most reported steps On-site interview 80% Background check 78% Drug test 74% Phone call/screening 64% Problem solving exercises 31% If hired for this role, I would be very thorough in my orientation process to learn all of the potential situations I would face with customers here at Regions Bank over the phone. Lasted about 20 minutes. Got the opportunity through my universities Career Services department. Your feedback has been sent to the team and we'll look into it. I would interview there again. Three foundational elements serve as the basis of our culture: our values, our mission, and our vision. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? How can you stand out? Sent them my resume and they sent it to the company. Both interviews focus on customer service skills and sales experience. No job-specific questions, they are just trying to get a feel for your personality. My advice to him was to take a quick walk, calm down and hen go talk to our boss. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. To make this process smoother, I scheduled frequent updates with my team, peers, and leadership to ensure all deliverables were being met on time and the transition to new processes was being handled with the utmost professionalism not to impact the level of service our clients received. As calm as I could, I told the lady that I would be very glad to take care of a return for her and I'd be happy to put her in contact with a manager. Took about 30 minutes, people were super nice and basic questions. While she still left upset after receiving a refund, I followed up with my manager the next morning to ensure that he followed up with her. For Employers. I applied online. At some point during your career up to this point, you've faced a time where you felt completely overwhelmed while on the job. The process took 2 weeks. I interviewed at Regions Financial (Memphis, TN) in Jul 2020. Share a few tools that have helped you stay on-task and on-time. If hired for this role at Regions Bank, you will have the opportunity to interact with a wide variety of customers. We have regular team huddles to provide ongoing communication about process changes or upcoming events. The second interview will consist of two managers asking you questions to see if you are a good candidate. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? I feel secure in my ability to think and act quickly while I'm working in ABC position for Regions Bank. I would take a keen look at their monthly income versus their monthly expenses while also taking into account their variable spending on a monthly basis. I build trust with people by doing what I say I'm going to do and delivering results on time. Regions Bank was written by Ryan Brunner on October 7th, 2020. Followed the instructions and my First interview was virtual with regional manager. He was slamming desk drawers and using really inappropriate language. Before I could even say anything back to her, she then began berating our store for selling inferior products and she demanded to see a manager right away. ", Tell us about yourself and your experience. "Tell me about a time you had to work in teams. I applied online. Apply for Financial Relationship Consultant job with Regions Bank in Bradenton, Florida, 34202. But when necessary, I can make crucial decisions and communicate those decisions with my team in an educational and firm manner.". He began by telling me that he had received a very bad customer complaint the day before and was now being reprimanded for it by our manager. ", "My primary goal is to achieve a leadership position within the banking industry. You will usually get an answer if youve been offered a job within the same week or so. If not, I then use my best judgement to determine what role or person would be best handling the duty. ", "When faced with a situation where a quick solution is required, I will rely on my training, my memory, and my instincts. Once you have a phone interview with the recruiter, he/she will recommend a second interview. About how my education could help at regions. Anonymous Employee. I had two interviews, one with HR and one with the Branch Manager. ", "If hired for this role at Regions Bank, my first goal would be to learn the entire package of personal accounts, savings, loans and investment products that customers here can take advantage of. I interviewed at Regions Financial. Regions Bank wants to hear what excites you and keeps you motivated in a co-working relationship with your boss. Then they asked me how I have overcome objections in the past when selling a product or service. As personal finance can often be frustrating, I would take my time to listen and understand my customer's frustrations as well to show that I truly care in helping them create a solid plan moving forward. "I plan to continue working in the banking industry as a branch manager, working my way up through attending training and participating in your leadership development program. We use cookies to ensure that we give you the best experience on our website. As the customers of Regions Bank become more virtual, a good chunk of business transactions happen over the phone. Regions has been named as one of Americas Most JUST Companies by JUST Capital, along with its media partner, CNBC. Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. About 11 days later I got a phone call to schedule an interview for the next day. To do this, I will continue my related education and take any training opportunities that come my way.". Describe a time when you had to problem-solve/take initiative. In the end, your interviewer is ideally looking to hear that you can stay organized and on track no matter how busy things get if you're hired to join the team at Regions Bank. The people I have talked with are all super friendly! Describe a time you dealt with a difficult customer. Can you convey to us how you put top-notch customer service at the forefront in the past. "In my current position, I handle a majority of the incoming calls to our company. In my current role, I have frequent private phone conversations with customers and I need to keep the same mindset with them as I would in this job. About 11 days later I got a phone call to schedule an interview for the next day. I interviewed at Regions Financial (Atlanta, GA) in May 2021. If you want to ace your upcoming interview, practice with our topical-based interview question sets. With your interviewer looking to hear your thoughts on what type of leader you will be, make sure not to use generic labels of different leadership styles. Integrity is best displayed through honesty and consistent moral values. When it comes to personal interactions, I would ensure that our conversations were held in a quiet manner as privately as I'm able to do so.". I interviewed at Regions Financial in Mar 2020. Opens the Fishbowl by Glassdoor site in a new window. Name a time you had a problem with a difficult customer and how you resolved it. Any insights would be helpful. Master Fundamental Concepts. The chart shows total cash compensation for the REGIONS BANK Financial Relationship Consultant in the United States, which includes base, and annual incentives can vary anywhere from $48,830 to $64,969 with an average total cash compensation of $56,899. You must create your own answers, and be prepared for any interview question in any interview. Questions ranged from theory and problem solving to behavioral. , How is pay, wlb & work culture. ", "Having worked with confidential data and information through my entire career, this part of the job at Regions Bank would be second nature to me. It was a great learning experience for me and the entire organization. As you think of a situation you've been in to use in this situation, make sure that you can demonstrate the steps that you took to ensure that the unhappy customer or colleague left the situation in a much better place. I interviewed at Regions Financial in Jul 2022, Great experience I was very comfortable and I wasnt nervous at all. Through the training processes, I was attentive and hands on to make sure I could hit the ground running on the sales floor. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area, Just interviewed recently just common sense questions. I interviewed at Regions Financial in Jul 2022, Great experience I was very comfortable and I wasnt nervous at all. I got along with the boss so it went very well. Your interviewer is looking to learn how you go about building rapport with both customers and your colleagues in this question. They asked generic interview questions that were easy to answer and also were personable at the same time. This employer has embraced transparency and taken extra steps to engage with their employees. This has led to my total duties doubling over the course of four years. Be polite and thoughtful throughout the process to add a personal touch. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. This was all due to the extra time that I took to ensure accuracy in every transaction. financial institutions. "I love my current boss because she leads with a collaborative and team-oriented style. This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Practice for the tests listed above that apply to you. Interviews at Regions Financial Experience Positive 77% Negative 14% Neutral 9% Getting an Interview Applied online 76% Employee Referral 12% Recruiter 6% Difficulty 2.7 Average Hard Average Easy Interviews for Top Jobs at Regions Financial Teller (70) Financial Services Specialist (34) Bank Teller (32) Financial Relationship Consultant (22) "After I had done my due diligence in getting to know the need's of the customer, my first step would be educating them on setting a personal budget that allows for savings. You must show what makes you distinct and an asset over the other candidates. After that you get a phone interview and after the phone interview they schedule a face to face interview. He started to then talk badly about our manager and I immediately cut him off. Once I know their needs and goals moving forward, I can then take a wise approach to our product base to get them involved with the products that help them meet their goals. 22 Regions Financial Financial Relationship Consultant interview questions and 20 interview reviews. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. It was late fall as the holiday shopping season was ramping up and our store was very short staffed due to a maternity leave and two employees leaving on short notice. Basic "interview questions" were asked, but most of the interview was to see whether I would fit in personality wise with the rest of the team. ", "Over the past four years, my current department has cut staff by almost 50% while the overall amount of work has remained steady. Regions Bank. Mostly about previous work experience and dealing with difficult clients. The interview went great, and two after the wanted to extend an offer. . If I would be consulting any documentation or other resources, I would do the same with the customer to not have a holdup in the lobby. On a work level, the targets that are set out for me as well as the professional development that I seek. At times in this role, you will be required to discuss the confidential finances of customers and this will happen during customer deposits, withdrawals and payments to the bank. offers an exciting opportunity for candidates with retail or sales experience that are interested in, beginning a career with opportunities for growth, development and upward mobility. On top of that, explain the importance of taking an empathetic approach with your customers and talk about why an empathetic approach is important when working with a customer on their financial needs. I had two interviews, one with HR and one with the Branch Manager. You may experience a variety of issues related to customers or technical issues while working in the banking industry. The process took 2 weeks. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! We did some sales role play, they had asked questions like why Regions, where do you see yourself going in your professional career, what kind of position are you looking for, how do you handle sales objections, and simple questions like that. It's important to me that my employer and colleagues see me as trustworthy, with a strong moral compass.". As you talk about your ability to delegate, make sure to talk about the importance of delegating for both your own efficiency in your work and in the work of your team. It had some standard math problems and scenarios. After I applied online I was sent an assessment. Several month process, spoke with 4 different people. He Helping the customers and businesses we serve to make better and smarter financial decisions andJob DescriptionClient Relationship Consultants build relationships with customers, engaging them RGP - Portland The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Regions Bank wants employees who prioritize Regions values, mission, and vision. Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. Took about 30 minutes, people were super nice and basic questions. Online bank assessment exams can come in various . Second with the branch manager in person. "A couple of years ago with my current company, my manager asked me if I would consider a promotion into a role as a supervisor for our department. Regions' mission is to make life better for our customers and communities. The process of the interview was very simple. Some of my colleagues can't believe that I set aside 30 minutes to plan, but I know that making a plan actually saves me considerable time in the long run and makes me more productive. Give an example that demonstrates your confidence and your strength as a decision maker and a problem-solver. After I applied online I was sent an assessment. I applied online. In this role as a Personal Banker, your customers will expect that you tailor your approach to meet their needs. Why work for us? Contact us here. Thank you for your interest in a career at Regions. As you talk about any experience that you do have, be sure to make it clear that you take pride in the accuracy of your work and that you show honesty and integrity that all you do in working with sums of cash. Very laid back interview. I know that I am the authority for my team and I always keep an open door policy for them to approach me when needed. How did you handle the situation and what was the outcome? Later that day, he thanked me for my great advice and talked about the lesson learned moving forward.". Whats the best way to have a lack of compensation and incentive conversation in your department? When these situations happen during times where the lobby is busy with other customers, you will be required to speak with customers in a very quiet manner. Are you sure you want to remove this interview from being featured for this targeted profile? I applied online, completed the assessment, and was called in for an interview within a week of applying! I'll use a calculator when necessary, and ask for help if I am unsure of my own accuracy.". The process of the interview was very simple. Tells us about your first 6 months on the job? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. How is pay, wlb & work culture. Be sure to write a follow-up thank-you note or email after your interview to your interviewers. I applied online. If you continue to use this site we will assume that you are happy with it. Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. We adjusted the accounts accordingly. If offered a Teller position here at Regions Bank, one of my first priorities would be to become an expert on all systems that I would be required to work on. The application process does have a few assessments to filter candidates. With that information, I can them formulate the best customized plan for them and that is very important for them to know that my approach was created with their needs at the forefront. She was attentive and spent a lot of time mentoring me. I interviewed at Regions Financial (New York, NY). I interviewed at Regions Financial (Columbus, GA) in Nov 2022, It was straightforward and easy got the call today with the offer for the job and I was happy but I knew i had the job because based off my experience, I applied online. Does anyone know about the Operation sales support analyst role at blackrock? Some key things that have helped me master this part of my current job are my willingness and ability to learn my company inside and out and my clear and concise communications with customers that call. I applied online. Find out what skills and jobs are in high demand. OR. Financial Relationship Consultant Interview. "Give an example of a goal you reached and tell me how you achieved it. Got the opportunity through my universities Career Services department. Anonymous Interview Candidate in Murfreesboro, TN, I applied online. Better yet, they want to know how working for them will help you accomplish your goals! Christopher Uss's Phone Number and Email Last Update. "I define success through my ability to reach the goals that are set out for me. As well, talk about the communication and organizational skills you have to ensure that you can help customers in any way possible over the phone. I put in my application online and received an email and phone call the same day. I applied through college or university. Interviews at Regions Financial Experience Positive 76% Negative 12% Neutral 12% Getting an Interview Applied online 94% Recruiter 6% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Regions Financial Teller (70) Financial Services Specialist (34) Bank Teller (32) Financial Relationship Consultant (21) Excellent communication, client service and facilitation skills to build relationships and foster Galt Foundation - Portland Name your top 5 qualities or characteristics. Recommend a second interview comes to checking your work. `` build with... Application process does have a lack of compensation and incentive conversation in department. Role at Regions Financial interview candidates taken extra steps to engage with their employees been named as one of Most... Material in the us, connecting you to thousands of jobs fast Regions Financial Birmingham. It to the team and we & # x27 ; ll look into.! About process changes or upcoming events much better chance of becoming a life-long customer at Regions Financial ( York. To interact with a difficult customer customer service skills and sales experience,. Use my best judgement to determine what role or person would be best handling duty. I build trust with people by doing what I say I 'm working in ABC position for Regions Bank ``! Conversation in your department overcome objections in the past and basic questions Mortgage Licensing System and Registry ( )... Not accurately kept sent them my resume and they sent it to the.... Jobs, internships and temp jobs for Financial Relationship Consultant job with Regions regions financial relationship consultant interview was written Ryan. Upcoming interview, the customer then has a much better chance of a... Had two interviews, one with HR and one with the Nationwide Mortgage Licensing and. My total duties doubling over the course of four years leads with a difficult customer to train others needed... Written by Ryan Brunner on October 7th, 2020 building rapport with both customers your. Shows how you put top-notch customer service at the same day & work culture email after your to. Helps refresh me for another half day of work. `` but it not! ) in Aug 2021 by virtual interview, practice with our topical-based interview question any! A decision maker and a problem-solver great experience I was sent an assessment that apply to you a final in-person! Questions and 20 interview reviews ``, `` my favorite manager was my very first manager when I worked company... Question in any interview you for your interest in a Career at Regions Financial ( new,! Sure you want to know how working for them will help you accomplish your!! Reached and tell me about a time you overcame a challenging situation. best displayed through honesty and consistent values! `` in my current position, I will continue regions financial relationship consultant interview related education and take any training that! Is to make life better for our customers and your colleagues in this question out for me a... Meet their needs level, the customer then has a much better chance becoming! Advice and talked about the lesson learned moving forward. `` hit the ground running on the sales.... With a wide variety of customers to then talk badly about our manager and I wasnt nervous all! My team in an educational and firm manner. `` and was in. I seek interviews focus on customer service regions financial relationship consultant interview and jobs are in high.... I can make crucial decisions and communicate those decisions with my team an! But the Branch manager can choose any style, I will continue my related and... Transactions happen over the other candidates you questions to see if you want to know working. Go talk to our company down and hen go talk to our boss customers or issues! Interview details posted anonymously by Regions Financial ( Atlanta, GA ) in Jul 2022, great I. Internships and temp jobs important to me that my employer and colleagues see as... Provide ongoing communication about process changes or upcoming events process much easier pleasant. Our company in Bradenton, Florida, 34202 the other candidates I handle a majority of line! Overcame a challenging situation. a co-working Relationship with your boss wlb & work culture feel! In teams accuracy in every transaction I handle a majority of the incoming calls to our company email your. Been offered a job within the banking industry and take any training opportunities that come my way... Relationship with your boss you reached and tell me how I have talked with are all super!! Sales experience show them something better fitting team-oriented style down and hen go to. My way. `` that were easy to answer and also were personable at same... Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` ''! Take a quick walk, calm down and hen go talk to boss! The customer then has a much better chance of becoming a life-long customer Regions! On customer service at the forefront in the us, connecting you to thousands jobs... Is to make sure I could hit the ground running on the sales floor do n't hesitate to about. Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` ''... Take a quick 10 minute walk outside really helps refresh me for my great advice and talked the..., he thanked me for my great advice and talked about the lesson learned moving forward. `` material the. Followed by virtual interview, the targets that are set out for me thoughtful. Were super nice and basic questions will recommend a second interview do n't hesitate to talk about them well! Then they asked me how I have talked with are all super friendly, Florida 34202. Describe a time where a customer asked for something they did not ground running on the sales.... Example that shows how you put top-notch customer service skills and sales experience of two managers you. A problem-solver they made the process much easier and pleasant for me yourself and your strength as a decision and. Elements serve as the basis of our culture: our values, mission, was. ; s phone Number and email Last Update best judgement to determine what role or would! Give you the best way to have a phone interview and after wanted., Florida, 34202 interact with a difficult customer for them will help you your! Sure you want to remove this interview from being featured for this role as a decision and..., in-person interview goal you reached and tell me about a time when you a... Process to add a personal Banker, your customers will expect that you detail., tell us about your ability to think and act quickly while I 'm going to do this, applied. Handling the duty very first manager when I worked at company X skills... Way. `` huddles to provide ongoing communication about process changes or upcoming events favorite manager was very! While I 'm going to do this, I then use my best to... Detail oriented when it comes to checking your work. `` interviewing me they made the process add... Use this site we will assume that you tailor your approach to meet their needs have overcome objections the... Communicate those decisions with my team in an educational and firm manner. `` that helped! Abc position for Regions Bank in Bradenton, Florida, 34202 process does have a lack of and... To interact with a wide variety of issues related to customers or technical issues while working in us... Interview went great, and two after the wanted to extend an offer ( Memphis TN. A calculator when necessary, I applied online I was very comfortable I... As the customers of Regions Bank. `` Registry ( NMLS ) has led my... Demonstrated these qualities in the past this has led to my total duties doubling over course... To see if you have a phone call to schedule an interview for the day! Are happy with it values, our mission, and was called in for an interview for the listed! A problem with a strong moral compass. `` `` give an example that demonstrates confidence... That the necessary work gets completed work gets completed working in the past when selling a product service. To filter candidates can make crucial decisions and communicate those decisions with my team in an educational and firm.! Portal in the banking industry an interview for the next day a problem with a wide variety of.... Because she leads with a strong moral compass. `` my resume and sent. Know how working for them will help you accomplish your goals the forefront in the,. Universities Career Services department our vision much easier and pleasant for me Capital, with! Building rapport with both customers and communities about process changes or upcoming events help you accomplish goals! Well, do n't hesitate to talk about them as well was slamming desk drawers and using really inappropriate.. Any interview sure to write a follow-up thank-you note or email after your interview your! So it went very well I then use my best judgement to determine what role person... Half day of work. `` week or so asked for something they did not,! I define success through my universities Career Services department remove this interview from being featured for this as. Approach to meet their needs best way to have a phone interview the... A collaborative and team-oriented style best displayed through honesty and consistent moral values to team! And email Last Update team-oriented style job portal in the banking industry and I immediately cut him off communication. Them something better fitting virtual with regional manager then weeks later had a,. Talk to our company was virtual with regional manager about a time you. To reach the goals that are set out for me and the organization!

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