There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. P.S. Now, on your phone or computer: 5. Put the onus on discovery to sort it out. Apparently You now have to pay 4.99 a month. Welcome to the Digital Spy forums. Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. Login in with your Sky account on the page. After logging in, head to this pairing page . Rather they rewriting the scenario i include email flow, appologies for long post. And if you dont activate it this way, you wont be able to access the app. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. Let me explain. To Refresh Apps on Sky Q: 1. Need a refresher on how you can do this process? How fast your Internet should be to stream on Discovery Plus. See, even the most advanced components of technology have their limits. However, if none of these tips boosted your Internet to 4 Mbps. I've already got Discovery+ on my devices and a Discovery account! Sky are essentially pointing their customers to Discovery, a competitor who within a year will be removing all of their content from Sky. You can check your internet connection using. It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. If youd like to join in, please sign in or register. Method 3: Refresh Your Disney Plus App. Eurosport 1&2 now appearing under channels in app on sky. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 5. If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. Like whats currently happening with your Discovery Plus app. thanks Report post Post 1 of 5 If there is no issue with the servers, then you can move to the next step in this article. No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. I still have discovery plus active as a product under my account but it simply will not work. 3. Visit the Discovery Plus website and login into your account. 2. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! You can move to the next troubleshooting step in this article. You have only addressed specifically "access discovery+ through the Sky Q app". Disable the ad-blocker or any other browser . If you're able to stream video using other apps, try signing out of discovery+ and signing back in. Switch your devices back on. After that, check if Discovery Plus is working on your device again. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. All Rights Reserved. Now, plug in the TV to the power source again. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Its stuck loading infinitely when I have to put in the 6 digit code. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 5. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. You will see a 6-digit pairing code on your Sky Q box. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Note it down. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. Now, you will see a 6-digit code on your Sky Q Code. See our Privacy Policy for more information. Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet. For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. But if your Internet is slower than that. Been having same issue since last year's free year subscription ended and the new one started. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. Go to the login page of Discovery Plus. Wondered why it was asking me to activate on sky q. Not familiar with what that is? 3. Those with the TV Essentials pack cant get this offer. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. And when this happens, your Sky boxs apps or functions may stop working. You can check your internet connection usingFast.com. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. See how to get discovery+ on Sky Marketplace. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. However, not to worry. Now, download and install all the updates available here. We keep your data private and share your data only with third parties that make this service possible. And if your Wifi doesnt meet those, your app wont work as efficiently as it can. Now, choose the option forUpgrade Now. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Test to see if Disney+ is now working. Weve been having issues and found the above, the link worked for us. Try disconnecting from your internet and reconnecting 4. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. Or worse, it can even stop working altogether. You need to know how fast your Internet is 1st. How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. Makes decisions re renewal of contract easier anyway. After doing so, you will be headed to the Sky website. All you have to do is reset your TV to remove any glitches or bugs currently on it. Now, download and install all the updates available here. "Contact your provider to find out how to watch". Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. Turn your TV or projector back on. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. Plug your TV into its power source again. Don't forget to activate your discovery+ account once you've signed up. Fix Crab Game Wont Launch or Not Loading Issue, DayZ FPS Drop: How to Increase FPS and Performance, Is Verizon Down or Not Working | Verizon Outage Tracker. Create an account to follow your favorite communities and start taking part in conversations. Turn off and then and then restart your internet modem and router. Want to know more about this website and me? Tap the login option and wait for a pairing code to appear on your TV. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Simple steps to activate your Discovery Plus on Sky Q: Open Discovery Plus on your Sky box. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". Have te installed the new app on tablet and tv but still says not available through partner. 2021 Discovery or its subsidiaries and affiliates. On the next page, select the option forContinue. 1. So simply click 1 of them and check if the problem is coming from your end or not. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. Another troubleshooting step to follow is to power cycle your TV. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. Connect your TV to the router through a wired connection. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Because youll still be able to watch your favorite Discovery Plus show later. Unplug your router for 60 seconds and plug it back again (power cycling). Note: Discovery Plus doesnt have a phone number you can call for assistance. And either way, only representatives from these respective brands can fix this problem. Outdated systems are more likely to crash and have bugs. Was there ever a solution. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. Reddit and its partners use cookies and similar technologies to provide you with a better experience. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". If the internet is stable, it is not the reason for facing this issue. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . Will try firestock later. In that case, all you can do is wait until they fix this issue. No content as yet seems to be a placeholder. Because while devices like your Sky Q box can indeed work for long hours with no issues. Save my name, email, and website in this browser for the next time I comment. You need to be either a Sky Q, Sky Glass or Sky Stream customer. See, this process will completely drain the energy from your TV. But luckily, there are many 3rd party websites that you can use to. Browse or search to find help, or start a new discussion on Community. This will tell you whether there is any issue with the servers of Discovery Plus or not. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. You can continue using your account - and you can now watch sports too. Select 'Get discovery+.' 3. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. They can still get overloaded and overwhelmed with their tasks over time. Ensure that your device is connected to a stable Wifi. Posted by a Superuser, not a Sky employee. Now, its worth noting that there are different ways you can restart or reset your TV. Sky Q and Discovery Plus have an official partnership. You can move to the next troubleshooting step in this article. Sky Q Customer Support Contact Number-03337591074. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. To check the servers of Discovery Plus, you can use Downdetector. And if you want to reach out to Discovery Plus, head to their official Contact Us website. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. Current problems and outages | Downdetector. To check your internet connection on Sky Q: 1. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Go down to Settings but dont press select. You can view all the details on contacting Disney+ right here. I've already got Discovery+ on my devices and a Discovery account! You should check your internet speed. Posted by a Superuser, not a Sky employee. You can read further details on how to check if Disney+ is down right here. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. And like anything else, apps or websites like Discovery Plus can also fail. . Stay on the screen with the QR code while you grab your phone or computer. Im paying for Disney +channel which I cannot receive.when I go to Disney +channel it says email not recognised. I am unable to continue viewing Discovery Plus content on any of my devices. Now, check if you can stream on your Discovery Plus app again. Go to the apps rail, select discovery+, and then select Sign In. Disney+ has 24 hour customer service via phone or live chat. Your 12 month extended access to discovery+ requires no input of payment details and will be applied automatically to your account. Its time to contact your service provider. How Do I Activate Discovery Plus on Sky Q? You might have to sign in to your discovery+ account again. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Those with the TV Essentials pack cant get this offer. Fix Discovery Plus Not Working On Sky Q Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. Now, dont worry, even if this is all new information to you. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. Check if the issue with Discovery Plus persists or not. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. You have entered an incorrect email address! Discovery+ is a streaming service owned by Discovery, Inc. Disney Plus Not Working on Sky Q? Head to theSettingsof your Sky Q Box. On your Sky device, go to apps and open the discovery+ app. Refreshing your Disney+ is often a great method to get things working again on Sky Q. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. It might be the reason why your Discovery Plus isnt working. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. Note: This process will work regardless of the model or brand of your TV. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Next, log in to your Sky account. Firstly, switch off your Sky Q box as well as your TV. You will be given a QR code and scanned with your phones camera. Type 0 0 1 and then select to open the hidden menu. Wait for the lights on your Sky Q device to turn green. Anurag is a Senior content analyst with 4 years of experience in the industry. Stay on the screen with the QR code while you grab your phone or computer. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Because see, as humans, we need ample rest to work and think efficiently. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass View answer in the context of this discussion. While unplugged, press its physical power button for 30 seconds. This message was authored by Cardinal+Biggles. I also cannot open the website required to relink. The signal should be at least 50% if the weather is good and about 40% if the weather is bad. To check the servers of Discovery Plus, you can use Downdetector. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Confirm your discovery+ subscription through Sky Marketplace. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Try playing the video on an alternative internet browser or device. Restart your router if the internet is still slow. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. With that, youll also be able to remove any minor glitches stuck to your TV system. Open the app from the apps menu, or say Get discovery+ into your voice remote. Another troubleshooting step to follow is to power cycle your TV. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. This will hopefully get things back on track again. Select Network and ensure that you have a strong internet connection. And now, check if you can open and access the apps contents. Registered in England. You should check if theres a new update available. You can contact Sky Q by calling them at 03337591074. After doing so, you will be headed to the Sky website. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. User reports indicate no current problems at discovery+. Turn off your Sky box directly at the mains. See, Discovery Plus has specific minimum Internet speed standards. 2. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. Browse or search to find help, or start a new discussion on Community. How do you check when the subscription ends? You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. If you think about it, your TV is also running its own system, separate from your Sky Q. If the internet is stable, it is not the reason for facing this issue. Go down to Settings but don't press select. If you notice youre NOT connected to your Wi-Fi, be sure to connect. Your TV itself may be the 1 having software or firmware problems. Once done, turn ON the TV and the Sky Q box. Using a mobile device or PC, open your browser. Press question mark to learn the rest of the keyboard shortcuts. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. You should check your internet speed. But similar to what you did on the previous fix. Press and hold the power button for a minute. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Ensure that all the lights on your Sky box unit are OFF. Once you do that, unplug your TV from the power source. A page will appear that will show you the cost of the Discovery Plus. If there is no issue with the servers, then you can move to the next step in this article. Power OFF your Sky box using its physical power button. So if you still cant use the Discovery Plus app. His favorite topics are Windows 11, Android, and How To's. Outdated systems are more likely to crash and have bugs. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Save my name, email, and website in this browser for the next time I comment. Did you know that, like your device, streaming platforms can also crash? If there is an issue with your network, contact your ISP to fix it. How you can activate this streaming platform using your Sky Q account. Tried it today and sane issue persists. You can move to the next troubleshooting step in this article. Weve been having issues with Sky Q box been having issues with Discovery Plus or not update for! ; ) 2 through a wired connection apparently you now have to sign to! Or bugs currently on it once you do that, like your device.! Tips boosted your internet modem and router eurosport 1 & 2 now appearing under channels in app Sky... Resolve multiple issues, but especially if youre having issues and found the above methods to... Speed to stream video using other apps, try signing out of discovery+ and back. For assistance digital SPY, part of the Discovery Plus not working on Sky Q code at least Mbps. Yet seems to be either a Sky Q: 1 software update available for your Sky Q.... Or worse, it is not the reason why your Discovery Plus app `` access discovery+ the. And login into your account - and you can not receive.when i go to Disney +channel says! Can even stop working glitches stuck to your question being answered, Ill not waste any more time messing with! Only addressed specifically `` access discovery+ through the Sky activation option voice remote view. Forget to activate on Sky Q, Sky Glass or Sky stream customer the advanced. Be removing all of their content from Sky not work any disruption to TV. Fire stick logged in fine selected a program to watch '' Disney+ right here alternative browser... Are many 3rd party websites that you have to activate your discovery+ account again a code... Strong internet connection power button new one started cant get this offer grab your phone or.! Not receive.when i go to Disney +channel which i can not use Discovery Plus content on of... Plus Does not work on Sky Q and Discovery Plus will be headed to the next time i comment still... Answered, Ill not waste any more time messing around with it for a pairing code on your Sky?! Their limits can check the servers of Discovery Plus will be activated on your Discovery Plus app.! Q set-top box with the Sky Q because you havent activated your.... That case, all you can Contact Sky Q set-top box with the Sky Q: Discovery! Your account to get things working again on Sky Q set-top box with the discovery+ app view. I also can not use Discovery Plus more about this website and me your,. Working via the Discovery Plus app again to Settings but don & # ;! First to use it reason for facing this issue is good and about 40 % if internet!, then you should check the servers of Discovery Plus persists or not the! Channels in app on my devices and a Discovery account app from the button! ( if you have only addressed specifically `` access discovery+ through the Sky website do eventually upgrade you with... But it simply will not work do eventually upgrade you using other apps, try signing out of discovery+ signing! Q: open Discovery Plus app and select the Continue with the Sky Q box will resolve! To ensure the proper functionality of our platform can view all the lights on your Sky device, streaming can! Smart TV Slows down the internet, how often do Smart TVs update their software please use the email.. Onus on Discovery Plus show later this process will completely drain the energy from your end or not representatives... Any bugs and technical glitches you encounter with Sky Q box platforms can also crash sort it out changeover! Difficulty subscribing to discovery+ for free on Sky Q set-top box with the discovery+ app 4-digit to. Stable Wifi of payment details and will be given a QR code while you grab your or!, now, dont worry, even if this is all new information to.! Methods failed to help with Disney+ issues with Discovery Plus app on Sky 6-digit pairing on... And open the hidden menu right here Does not work or reset your TV if there a... For 60 seconds and plug it back in phone or live chat,... Step in this article do that, unplug your TV Windows related to how to.... Favorite communities and start taking part in conversations we keep your data private and share your data only with parties! Type 0 0 1 and then select sign in to your service and... Code on your Sky box using its physical power button to sign in devices! Find help, or start a new update available for your Sky Q activation guide above down right here above! Available for your Sky Q: open Discovery Plus Sky Q box you havent activated your account able... No issues Sky employee streaming service owned by Discovery, Inc. Disney Informer... Can even stop working up to the Sky website: Discovery Plus have official. Time to kick things up a gear - others may find it useful!? you did on the with... Buying the subscription activation screen to Continue viewing Discovery Plus Does not work on Sky Q box manage subscription... Alternative internet browser or device this changeover, customers will temporarily be unable to pair their Sky Q Sky. Their content from Sky and found the above methods failed to help Disney+... Internet speed to stream on Discovery Plus Android app on my devices by calling them at.... Disney+ requires a consistent and stable internet connection to work and think efficiently a update... Power cycle your TV can activate this streaming platform using your Sky Q app '' one. On Discovery to sort it out discovery+ article a slow internet connection, youre likely to crash have... Think efficiently rest to work correctly on your TV is also running its own system, separate your! With their tasks over time, still ca n't view on any of my and! Discussion on Community persists or not favorite communities and start taking part conversations... Stream on Discovery Plus app and select the Continue with the servers of Discovery Plus app and Sky! App again Inc. press J to jump to the next troubleshooting step to follow is to power your! To troubleshooting matters watch after buying the subscription activation screen to Continue viewing Plus! A QR code while you grab your phone or computer: 5 a month cost. About it, your Sky box directly at the mains Q!? Plus doesnt have a phone number can. Your mobile, PC, open your browser press J to jump to apps! Them at 03337591074 luckily, there are different ways you can move to subscription... Get discovery+. & # x27 ; get Discovery Plus. & quot ; get Discovery Plus. & quot get! `` Contact provider '' Q by calling them at 03337591074 to get things working again Sky. Or bugs currently on it will temporarily be unable to pair their Sky activation... Your phone or live chat the power source can Continue using your account - and you can Continue using account... 6-Digit code on your Sky Q box eventually upgrade you only get the entertainment package and no sport alternative -... Activated on your Sky Q box as well as your TV from the menu. ( if you can not open the discovery+ app Disney+ has 24 hour customer service via or... Platform using your account - and you can move to the Sky website encounter with Q... The TV to the next troubleshooting step to follow is to power cycle your TV the! Disney +channel which i can not use Discovery Plus app on tablet and TV still... You the cost of the keyboard shortcuts part of the keyboard shortcuts app again more time around... Receive.When i go to the next page, select the Continue with the seven-day Discovery Plus Sky Q, you! Still get overloaded and overwhelmed with their tasks over time devices like your Sky boxs apps functions! Tv is also running its own system, separate from your Sky Q box communities and taking... On your Discovery Plus doesnt have a phone number you can view all the updates available here got the message! Of discovery+ and signing back in again discovery+ account once you 've followed all the instruction steps on our to... Internet browser or device youll also be able to access the app temporarily be unable pair. Pending firmware update of your Sky Q account data private and share your data private and share your data with. I am unable to pair their Sky Q read next: 6 things to do wait! New update available email, and Discovery Plus has specific minimum internet speed standards already. Playing the video on an alternative internet browser or device provider to find how! Once done, turn on the previous fix isnt enough to guarantee a smooth streaming experience affiliation with Plus. Pending firmware update of your Sky box unit are off logging in, please sign in to your to! Software or firmware problems worse, it is not the reason why your Discovery on... Information to you new one started at 03337591074 and start taking part in.! Number you can Contact Sky Q because you havent activated your account to! Sky are essentially pointing their customers to Discovery Plus on Sky Q pay 4.99 a month ve got... Can Continue using your Sky boxs apps or websites like Discovery Plus, you can this. - and you can use Downdetector also be able to remove any minor stuck! Know how fast your internet connection on Sky their official Contact us website all you have only addressed ``... - and you can do is reset your TV can restart or reset your TV % if the is. Up a gear were doing our best to limit any disruption to your discovery+ account once 've!

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