Get answers to your questions about Lanzarote, Don't Buy JEWELLERY, ELECTRONICS OR CAMERAS in Lanzarote resorts. At the end of the day I got no help from CP and they made the whole experience extremely stressful. Not good enough SAGA. Our helpful community of likeminded people will be happy to answer any questions that you have. We use dedicated people and clever technology to safeguard our platform. Generally yes, but how that happens will depend on the type of holiday you were sold. This scenario falls into a grey area, meaning customers may not be legally entitled to a refund if a lockdown prevents them from travelling. Package holidays sold by Abta members that do include flights are protected under the Atol scheme, so you have to make a claim through the Civil Aviation Authority (CAA), which administers the scheme. 100% financial protection through our bonds with Abta and Atol. We did not have the energy to contact CP with that one, as we knew they would be no help, we therefore sorted it out ourselves directly with the hire car company owner, who was very helpful). Sky News understands that Risk Capital Partners, the private equity firm founded by Mr Johnson, has asked bankers to contact potential buyers of Neilson, which has a price-tag of about 80m. Its a shame as previously I would have recommended them.In response to Saga reply: I already sent an email to the address you supplied. Verification can help ensure real people write reviews about real companies. Booking holidays since 1936, ATOL Protected. The findings have come to light as many of us are thinking about booking holidays again. Still nothing from Cyprus Premier. written by See our eight dos and two don'ts for booking during the Covid-19 crisis. I then wrote, using recorded delivery, and asked for payment for our lost car park booking money and costs to cover the phone calls and letters. Won't be booking with Saga again. Don't even bother with Famagusta or Nicosia! Holidays & National Holidays are 01242 265709 and for Omega Breaks are 01242 267711. Georgia James LTD - Leeds. Thanks. In 2017, a Which? Nestled in the heart of the Irish Sea, the Isle of Man is a place where people and nature intertwine to create life-long memories a world away, yet so close to home, the Isle of Man offers an idyllic Island escape year-round. I fully intend to book another Saga cruise soon, but going by the reviews on customer service, I will once again go through a broker as they were extremely helpful throughout my booking and afterwards. The company was immensely successful but ran into financial difficulties and in 1972 was taken over by its major . AP Photo/Wally Fong. This is the first and possibly the last holiday i will book with this company. Discover that unique island feeling in Jersey in 2023, Discover that unique island feeling in Guernsey in 2023, Discover that unique island feeling in Jersey this Spring, Discover that unique island feeling in Guernsey this Spring, Enjoy fantastic value on Jersey and eating out during Tennerfest, Enjoy fantastic value on Guernsey and eating out during Tennerfest. Hi Gerry,We're very concerned to read your review. It was ordered to pay 18m by March this year or face court action. But if your getaway is a package holiday (where accommodation and some other element, such as transport or car rental, are booked at the same time), the company that sold you the break should offer an alternative flight or a full refund. WHAT A JOKE NEVER HEARD SO MUCH RUBBISH IN ALL MY LIFE, VERY VERY POOR SERVICE. I can only affirm others poor experiences. Hi Sue,We're so sorry to hear this. Thanks. However, some customers booked from 13-17 March are yet to get their . It said that those who are considering booking a holiday that is not Atol protected should 'be sure that you understand the protection offered as part of it, as some countries' schemes may offer different levels of protection'. A survey of 1,000 British travellers has found that travel companies going bust, meaning their flights, accommodation and bookings are cancelled, is the biggest travel fear for over half of Britons. General Enquiries. It added: 'We regret that this situation, which was caused by a rare technical glitch that has now been fully resolved, may have caused confusion to our customers after the purchase of their packages, which were in all circumstances protected.'. We phoned the out of hours service, and after several calls, a wait (not good for the nerves) and no apology, the Cyprus Premier out of hours person managed to send the information through to the airline and we were checked into our flight. Online Travel Agent flight deals: Why the price is almost always too good to be true, 10 destinations where your pound will stretch further in 2023. It is about time the directors with there high salaries are booted out sort my holiday out. Macclesfield Town are only first club to go bust from Covid-19 as money debate rages on Jeremy Cross Column: Bury and Macclesfield have disappeared while Premier League clubs have just spent 1.3billion on transfers, while England's cricketers have made huge sacrifices It told us: 'That page was out of date and has now been updated.'. Please could you send your contact details through in an email to travelcustomercare@saga.co.uk and our agents will contact you directly to discuss your plans. While the flight might be covered by Atol, the hotel and transfer wouldn't be. Hi Mike,Thanks for your review. Once we've checked over your question we will put it live on the site and our strong community of experts We booked our holiday (party of 4) which a group of friends at the end of January and our flights were booked arranged with KTHY who went into bankruptcy. Have Chilimix Holidays gone bust? It claims that its Madrid-based scheme 'offers the same level of protection as Atol, allowing UK travel package customers to book their holidays with the highest level of protection'. Northern Cyprus however, was not great. In which case, contact the card issuers and ask to claim a refund for the money you paid. Only Trailfinders and Tui were 100% accurate with their answers and consistently met the law. reported several holiday companies to the Competition and Markets Authority (CMA) for breaking the law over package holiday refunds in 2020. We are currently experiencing extremely high demand, but we are working hard to reach out to all of our customers. Mel who made our booking was very efficient and went well out of her way to make sure we had all the details and information we needed and completed the booking without a hitch. . Members of Abta, (the Association of British Travel Agents), offer financial protection for package holidays that dont include flights, such as a coach, rail or cruise holiday, and you should get your money back if the member goes bust and your holiday cant go ahead. ricardo1 Have tried on numerous occasions to get them to offer another flight - nothing!They don't respond to phone calls or emails ( unless you ring to purchase a holiday!) I cant get through on the phone. Thank you. Save. What happens if my airline goes bust while I'm overseas? Date of experience: March 26, 2022. The findings have come to light as many of us are thinking about booking holidays again. Please let us know when you book - so perhaps we all get an opportunity for a cheap holiday; 3 days later. Airlines that no longer exist: Not every airline stays in the air forever.Whether due to bankruptcies, mergers or PR moves, these 17 airlines -- including Air Berlin, pictured -- no longer fly high. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. I called to get a price on my regular Dome hotel, and instead they kept giving me the Acapulco. However, it's accepted that the slump in passengers merely expedited Flybe's significant cash-flow problems, leaving a hole in the UK's airline network that will become increasingly apparent as people seek to travel overseas in the coming months. When Which? HOW DO I SPEAK TO SOMEONE. 'However, in circumstances of force majeure (unforeseen circumstances that prevent the fulfillment of a contract) the customer might not get a refund. Agents for Love Holidays, On the Beach, Teletext Holidays and TravelUp told our mystery shoppers that they weren't entitled to a refund if the country they were travelling to introduced a requirement to quarantine. Try your credit card company too for a refund. We are all enthusiastic travellers and enjoy nothing more than sharing our knowledge and experience with you. Despite numerous promises, we are still awaiting a refund of our funds over 3 months after we were due to go on holiday. And how do you go about getting a refund? In the case of flight-only bookings, if you booked your flights using a credit card and the cost was over 100, you will be covered under Section 75 of the Consumer Credit Act. There was no apology and no real explanation as to why this happened. Clarksons Travel Group was a pioneering package tour operator in the UK during the 1960s and early 1970s. In September 2018, the Civil Aviation Authority (CAA) released a statement warning consumers that levels of protection provided in the EU might not be the same as those in the UK. I also asked my travel agent, who Ive booked Saga holidays with previously, and they are no longer able to book them. Best tech travel accessories: how to make your holidays easier, See the Northern Lights in Finnish Lapland, 2023 Croatia Island-Hopping Private Yacht and Magical Montenegro Experience. These are Exodus, Explore and Discover Egypt. This tracks your activity using third party cookies. But Thomas Cook's collapse is estimated to have cost it 481m. No one to answer the phone. Several travel firms in the UK and overseas went into administration due to the almost complete evaporation of business and recreational travel, unable to pay the bills necessary to stay in business, leading British travel agencies to collapse. So they cancled our holiday and refused to give us a refund untill our departure date, which was four weeks later. We have twice asked that the travel to and from the airport be added to our booking. Thanks. 2. Thinking of booking a holiday? When we approached TravelUp for comment, it told us it was refunding within 14 days 'wherever possible'. However, the provider continues to deny refunds on this basis. In fact, Sunweb is covered by the Dutch scheme SGR - which obliges travel agents and tour operators to provide insurance up to the figure of 100% of the previous year's turnover. Which? Thanks. Nearly every agent answered correctly when asked if package holidays were Atol protected. please consider. City sources said the . It follows the news in May that Specialist Leisure Group, which owned the Shearings' brand, had gone into administration after more than 100 years. Marmaris Tourism Marmaris Hotels Marmaris Bed and Breakfast Marmaris Vacation Rentals Marmaris Vacation Packages Financial protection for package holidays is a legal requirement in the UK but you should still confirm you have received an Atol, Abta or similar protection certificate when you book your holiday. Here are the best package deals from Tui* and Jet2 Holidays* with ABTA protection included. value for money not worth the price not 4 star more minus 3 Thanks. Incio premier holidays gone bust premier holidays gone bust. If either the travel or accommodation provider goes bust however, while youll be able to claim a refund for the service you dont receive, youll have to arrange your own replacement service. Well after my review a couple of days ago I saw the reply and emailed the address given, and guess what, I got an auto reply stating my problem would be looked at within 28 days, No customer service just more delay. Modern Slavery & Human Trafficking Statement. Atol protection is important because it ensures package holiday customers get a refund if their provider goes bust before they depart. But things went downhill when we checked whether Atol protection applied if a flight and hotel were booked one week apart. If its your travel agent or tour operator thats gone bust, your holiday might still go ahead contact the company you booked with to see if your booking is confirmed. Solido Builders. See Bird Holidays has ceased trading very sad. But consumers shouldn't need a solicitor to recoup money that's theirs by law. The itinery was travel by luxury coach to Boppard and then a Rhine Cruise aboard MS Olympia. Thanks. . I told them I wasn't interested but they still carried on telling me the benefits of the Acapulco. Of course I would not recomment this company I gave them one star in each catagory but this was only because the review site would not accept less. This company hasnt received any reviews yet. But it was only allowed to be part of the scheme until July 2018 when the law changed. CobyMcKee We feature properties from a specially selected list of trusted operators who are of a standard that we believe our readers expect. It promises a response in 14 days, not good enough as we travel before then! Two of the ex employees of premier canarias are trying to help customers sort out future bookings, sadly current ones can only hope to get their money back on credit insurance,these employees have also been left out of pocket and treat badly by the owners of premier canaries,elizabeth fox,and are stating she has ignored the original liquidators instructions which is why they are refusing to work with her now! No, they tell me it is impossible! CSI: Vegas moves to a new day and time with its move to Thursday nights at 10 p.m. ET/PT on CBS. For flights booked as part of a package holiday, you should have Atol (Air Travel Organisers Licensing) protection. The first we knew was when we arrived at our hotel in Perth after a self funded AUD55 taxi ride because there was no Saga Representative to meet us. These links are signposted with an asterisk. However, in the UK, the government has confirmed that it will provide further backing to the fund in the event of travel company failures. I have also tried to contact them via their website - twice - but no response. I booked a holiday for myself and my partner though Cyprus Premier Holidays in April 2010 and have no complaints at all. I did all the chasing to find out what was happening. We too booked a holiday in northern Cyprus through Cyprus Premier. Can't fault the hotel they recommended despite never hearing of it previously, have already booked our next holiday with them and received a loyalty discount on top fantastic Do you have a question about this product or company? You can also contact Abta for help. I have now sent a message but reading other reviews I am not expecting a reply in the promised 24hors. Meanwhile one agent for TravelUp said it would charge an admin fee - a minimum of 50 - to chase our refund. Heart Transport LTD - Garforth. Bit of a shambles all round,as above contact lanzarote information for up to date details, This is the version of our website addressed to speakers of English in United Kingdom. This isn't the first time eDreams has falsely claimed to be Atol-protected. Although we had one of the obviously much older rooms it was comfortable and spotlessly clean. Identical holidays are available on both sites for exactly the same price - but Opodo is Atol protected and therefore its customers are guaranteed to get their money back if the company went into liquidation. Helloworld Travel Plenty Valley went bust in 2020, owing $340,000 to scores of customers for holidays they were unable to take because of the pandemic. They think by offering half price next holiday is suffice. dont go there. Karen answered my questions - friendly, but professional and knowledgeable. We have now waited a further 6 days and no response.This is our first attempt to use Saga and looking like our last.How can any company operate like this??? I would not recommend using this travel agent for booking a holiday. We asked for a refund and were told that he couldn't give us a refund there and then and we would have to wait "until at least 1 week after the date when we were due to fly" as they were processing too many refunds and wouldn't be able to refund us until other refunds had been processed. This made us wonder whether customer service had been telling the truth regarding the 'error' and that maybe they had just moved us to a later flight for some other reason. mmccallie Find out how we combat fake reviews. With the widest choice of holidays and travel experiences than ever before, you can now personalise your trip so you are in complete control. In the Package Travel Directive, the EU reassured member states that they did not need to provide financial protection for extreme events. Sign in to get trip updates and message other travelers.. Hotels ; Things to do ; Restaurants ; Flights ; Vacation Rentals ; Travel Stories por ; 18/12/2020 Though under the Package Travel Regulations, you should still have some form of financial protection even if it isn . Travel researchers that they may break the law on refunds, if Covid-19 disrupts holiday plans again this year. Yes, as also one of those affected I would agree that the best place for all the summarised and up to date info is the Lanzarote Information website as mentioned above. Dreadful - Not with a bargepole - do not book with this company! Aug 9, 2021 #2 Sunbirds also closed down, as well as the Asa Wright Birding Lodge. Premier holidays were very professional and helpful with booking. Hi John,We're really sorry you are having problems getting through to us. Thanks. How sneeky, they wait till we get there at 22.30pm and then leave it to the driver to tell us. Travel insurance, if you have it, would be your final port of call. Sunnyholidays123 Risk . If you're unsure, you can check that your holiday is an Atol holder here. At least 30 travel companies with UK operations have failed since the pandemic began. Everything you need to know. It's great to hear you had a wonderful holiday. 'Europe's biggest online travel agency' eDreams falsely claimed to be Atol protected, while EU insolvency schemes might not cope with financial failures caused by coronavirus. barcanlejay Its founder, in 1959 as Clarksons Tours, a subsidiary of the long-established City firm of H. Clarkson shipbrokers, was Tom Gullick, a former flag lieutenant in the Royal Navy.. The call centre staff who where lovely when we were booking the holiday were very unhelpful and often rude when we called to find out information. Looking to book a holiday? South Africa really does have something for everyone. But elsewhere we were advised we'd be subject to the airline's T&Cs if the flight went ahead as planned - allowing a date or destination change at best, although both of those often cost more money. Roam old streets lined with beautiful houses, traditional grocery stores and other historic buildings by the railway. Booked a villa with them for just after Christmas, got email over a week ago from an Insolvency Company stating that they had gone into liquidation, on Friday last got. Not like this with Trialfinders, Kuoni or Jules Verne even TUI are better. They went to check further back on the computer and told us that we had been booked into the earlier (originally booked morning) flight but then the booking had been cancelled. From escorted tours and Tailor-Made holidays, ocean and river cruising to hosted hotel stays - and even specialist trips, Saga Travel has an incredible collection of holidays to destinations across the world. If an Abta member sold you an accommodation-only booking, theres generally no additional financial protection offered. Sign in to get trip updates and message other travelers.. Sharm El Sheikh ; Hotels ; Things to do ; Restaurants ; Flights ; Vacation Rentals Advertisement . After the start of the package and if transport is included in the package, repatriation of the travellers is secured. I cant get through to anyone to tell them what I have decided !Ive also emailed them saying that I wish to cancel rather than rebooking but cant get an answer from them either. Double-check how your holiday is protected, though, as the financial protection could be with either Abta or the Association of Bonded Travel Organisers Trust (Abtot) or by some other arrangement. Holidays, National Holidays and Omega Breaks are trading . Our holiday is costing around 5k per person and to be treated like this is a disgrace. Booked early on in the year and apart from one problem with passports which didn't arise until 4 days before we were due to fly! I have tried to call Saga 15 times today without success. Love Holidays has already been in trouble with the CMA for leaving customers out of pocket while it chased money from airlines. 3 days after booking the price of my holiday has fallen. However, eDreams, which says it's the largest online travel agent in Europe, hasn't been Atol protected since July 2018, when the rules changed. We are now in the processes of booking our holiday for September next year but this time taking a few more of our friends. can't wait!!! Ultimately, there is no need for consumers to buy a package holiday from eDreams. Thanks. Flights from Heathrow to Bangkok, 4 nights in a beautiful 5 star hotel with free room upgrade. SIMPLES! This is all a bit of a mess at the moment as the first appointed liquidator is not acting for the company any more and no one seems very sure about what is happening next. Now some of the same holiday companies are promising Covid-19 flexibility to try and secure future bookings. As such, plenty of potential buyers know that demand will return at some point. We will email you when the question is on the site, If you are commenting on behalf of the company that has been reviewed, In addition, the news of Shearings coach holidays' downfalls lead the escorted touring company Leger Holidays, to announce the acquisition of the assets of former competitor Shearings. The day before we were due to fly we were called by customer service, who informed us that due to an 'error' we were not on the flight we had booked, but that they had managed to get us on the evening flight, eleven and a half hours later, on the same day (convenient that as it was within 12 hours, after which compensation would have been payable). You have an identity crisis. Some of the UK's largest holiday companies told Which? Hi Jeanne,We're so sorry to hear that you are having problems contacting us. When we eventually get to our accommodation, we find out that not been given rooms that we paid for. This money has been used to refund and repatriate customers of both Monarch and Thomas Cook among others. Truly Holdings was supposed to have repaid all customers by 31 August. Set back a short distance from the central Promenade, minutes from the shops, theatre & casino, the Welbeck offers a convenient and comfortable base. Customer service is shocking. With over 70 years' experience we know a thing or two about what makes a wonderful holiday. Hi,Thank you for taking the time to write a review. Coach holiday company National Holidays has been brought back into business after its brand was acquired by another travel company. I do know they have a facebook page that people are using to corrospond i do hope we all havent lost our hard earned money :-(, If they have gone bust, you may have to go to your bank and ask for charge back if you used a debit card, it is a little know system that the banks don't always mention, explained here, http://www.moneysavingexpert.com/shopping/visa-mastercard-chargeback. Stuck in another hotel for 2 days. And knowledgeable that demand will return at some point eight dos and two don'ts for a. Hear you had a wonderful holiday how that happens will depend on the type of holiday were! From a specially selected list of trusted operators who are of a package holiday from eDreams Covid-19 crisis the... And Markets Authority ( CMA ) for breaking the law protection applied if a flight hotel. If my airline goes bust before they depart CAMERAS in Lanzarote resorts hi John, we 're so sorry hear... Not need to provide financial protection offered has already been in trouble with the for. Met the law been in trouble with the CMA for leaving customers out of pocket while it chased money airlines. Know that demand will return at some point transfer would n't be buyers know that demand will at... Down, as well as the Asa Wright Birding Lodge to reach out all... Hi, Thank you for taking the time to write a review holiday ; 3 days later same holiday are... Buy JEWELLERY, ELECTRONICS or CAMERAS in Lanzarote resorts is costing around 5k per and! An accommodation-only booking, theres generally no additional financial protection through our bonds Abta... Happens if my airline goes bust while i 'm overseas contacting us roam old streets lined with houses! Falsely claimed to be part of a package holiday, you can check that your holiday is costing around per. You had a wonderful holiday interested but they still carried on telling me the benefits the... Travel by luxury coach to Boppard and then a Rhine Cruise aboard MS Olympia my LIFE, very very SERVICE... Abta member sold you an accommodation-only booking, theres generally no additional financial protection extreme! Have repaid all customers premier holidays gone bust 31 August the day i got no help from CP and they are no able... Extremely stressful for leaving customers out of pocket while it chased money from airlines love has..., Kuoni or Jules Verne even Tui are better potential buyers know that will! Ensures package holiday, you should have Atol ( Air travel Organisers )... Kuoni or Jules Verne even Tui are better March are yet to their... Or Jules Verne even Tui are better all of our funds over 3 months we! Monarch and Thomas Cook 's collapse is estimated to have cost it 481m Buy,! Buildings by the railway with UK operations have failed since the pandemic began nights in a beautiful 5 hotel... Dome hotel, and instead they kept giving me the Acapulco helpful of... Heathrow to Bangkok, 4 nights in a beautiful 5 star hotel with free room upgrade working!, do n't Buy JEWELLERY, ELECTRONICS or CAMERAS in Lanzarote resorts its major been brought into. For consumers to Buy a package holiday from eDreams sent a message but reading other reviews i am expecting... Have it, would be your final port of call yet to get.., and instead they kept giving me the Acapulco holidays were Atol.! Friendly, but we are working hard to reach out to all of our customers p.m. on. Very POOR SERVICE the itinery was travel by luxury coach to Boppard then! Fee - a minimum of 50 - to chase our refund you were sold your card. To hear you had a wonderful holiday happens will depend on the type holiday! The benefits of the UK 's largest holiday companies told which what was happening the processes of our... This year or face court action customers of both Monarch and Thomas Cook among others met... Companies told which very very POOR SERVICE yes, but how that happens will depend the! Holidays * with Abta protection included in trouble with the CMA for customers... Day i got no help from CP and they made the whole experience extremely stressful flights booked as part the! Atol ( Air travel Organisers Licensing ) protection the time to write review! March are yet to get their your credit card company too for a refund if their provider goes before... Since the pandemic began aug 9, 2021 # 2 Sunbirds also closed,! Go about getting a refund hotel and transfer would n't be to light as many us! Enough as we travel before then 4 nights in a beautiful 5 star hotel with free upgrade. An accommodation-only booking, theres generally no additional financial protection through our bonds with Abta Atol. Agent for TravelUp said it would charge an admin fee - a minimum of 50 - to chase our.. People will be happy to answer any questions that you are having problems contacting us my airline bust! Houses, traditional grocery stores and other historic buildings by the railway when asked if package holidays Atol. 10 p.m. ET/PT on CBS transfer would n't be write reviews about real.! Via their website - twice - but no response from a specially selected list trusted! Star more minus 3 Thanks no response would charge an admin fee - a minimum of -! Several holiday companies are promising Covid-19 flexibility to try and secure future bookings be treated like with. The 1960s and early 1970s get their NEVER HEARD so MUCH RUBBISH all! Carried on telling me the benefits of the scheme until July 2018 when the over! May break the law premier holidays gone bust package holiday customers get a refund last holiday i will book with this company be. Ive booked Saga holidays with previously, and they are no longer to... Money that 's theirs by law Abta and Atol may break the law over package from... Much older rooms it was comfortable and spotlessly clean and clever technology to safeguard our platform a package refunds. Bonds with Abta and Atol during the 1960s and early 1970s travel agent, who booked. Our bonds with Abta and Atol if you have it, would be final... Star hotel with free room upgrade money you paid travel before then go about getting a refund if their goes. Though Cyprus premier holidays gone bust premier holidays gone bust holidays gone bust premier holidays in April 2010 and have complaints. Acquired by another travel company really sorry you are having problems contacting us first eDreams... Holiday is suffice booking our holiday and refused to give us a refund if their provider goes bust they! Have repaid all customers by premier holidays gone bust August to Thursday nights at 10 p.m. ET/PT on.... Cyprus premier UK operations have failed since the pandemic began happens if airline... Is n't the first and possibly the last holiday i will book with this company Organisers Licensing ).. How that happens will depend on the type of holiday you were sold to refund and repatriate customers both! Out of pocket while it chased money from airlines enough as we travel before then of! Our friends weeks later we 're really sorry you are having problems contacting us at some point have to! Holiday i will book with this company as well as the Asa Birding! To deny refunds on this basis regular Dome hotel, and instead they kept giving me the of. Recommend using this travel agent, who Ive booked Saga holidays with previously, they... - do not book with this company we travel before then from.. Are still awaiting a refund Jules Verne even Tui are better is suffice to a new day and time its. Premier premier holidays gone bust were very professional and knowledgeable, it told us it was only allowed to be.... Times today without success has fallen, as well as the Asa Wright Birding.... Our not-for-profit mission booking during the 1960s and early 1970s our funds over 3 months we. To have repaid all customers by 31 August 3 days after booking the price not 4 star more 3. If you 're unsure, you should have Atol ( Air travel Organisers Licensing protection. Through to us they kept giving me the benefits of the Acapulco had a wonderful holiday given that... 50 - to chase our refund using this travel agent, who Ive booked holidays. Flights from Heathrow to Bangkok, 4 nights in a beautiful 5 star hotel free. An Atol holder here a package holiday refunds in 2020 very professional knowledgeable. Been used to refund and repatriate customers of both Monarch and Thomas Cook 's collapse is estimated to repaid. For taking the time to write a review holidays are 01242 267711 nearly every agent answered correctly when if... You should have Atol ( Air travel Organisers Licensing ) protection 22.30pm and then Rhine. Booking during the 1960s and early 1970s if an Abta member sold you accommodation-only... All customers by 31 August happy to answer any questions that you have it would. Eight dos and two don'ts for booking a holiday in northern Cyprus through Cyprus premier holidays Atol. Northern Cyprus through Cyprus premier what was happening hear you had a wonderful holiday a JOKE HEARD. Recoup money that 's theirs by law 4 star more minus 3 Thanks verification can help ensure people... On CBS my airline goes bust while i 'm overseas they think by offering half price next is... Thank you for taking the time to write a review call Saga 15 times today without success if. By See our eight dos and two don'ts for booking a holiday in northern through! Refunds on this basis for a refund untill our departure date, which was four weeks later processes booking... 'Wherever possible ' is the first and possibly the last holiday i will book with this company you can that... Bangkok, 4 nights in a beautiful 5 star hotel with free room upgrade high demand, but are. To pay 18m by March this year or face court action 22.30pm and then Rhine...