Some sellers ship right away, some ship day 7. When I told him about them canceling he tOld me he almost didn't send it. If not, I understand I just appreciate the fact that you posted it and did it with class and I would love to do the same and I mean it as a compliment lol. Has anyone ever messaged a buyer about this. This step is better taken in the few days after the purchase. I got a size 12!!!!!! WHO needs 3 days to see if the items what you ordered?! and does USPS returns it to seller?. Generally speaking it takes up to 48 hours for a package to reflect into Poshmark system as being tracked. I need help so about last week I shipped a belt and when the person that bought it arrived at their house they claim that it wasnt authentic so they open a case and they obviously won . Specifically 1 to 3 days. I know you posted this last year but it popped up when I googled this issue. And to top it off, unless I pay $2 to have my money immediately deposited, it can take up to 3 more days for your funds to go into your account. Yesterday my mind was all over the place because I couldn't believe that this could have actually happened after took the time to wait 3hrs to protect myself from being scammed. Hi! my issue is the seller intercepted my package as soon as they recieved mine( it was a trade) so obviously poshmark wont do anything.is there anything i can do. Also, in the case of not happening because of some delaying circumstances on the seller's side, the buyer can wait until the 8th day after paying to cancel the order, and Poshmark will refund the payment. Can u contact posh. Asked a buyer to accept the order as it has said its been shipped I feel like theyre dodging me because they were just active today I have proof just incase they try and get away with scamming me. I saw it from the get go because I told my husband that I feel some type of way sending the package. Purchase of designer jeans, new with tags. This happens a lot. Complete IOSS EU VAT solution for seamless shipping to the EU. Hi- I just got 2 sales tonight from 2 different people. It needs to be easier to find. Subscribe to Retail Dive for top news, trends & analysis, The free newsletter covering the top industry headlines, Nfinite and Coresight Research Find Retailers Increasingly Investing in CGI and AI for Visuall, Alchemy Worx Reveals Subject Line Testing is Key to Unlocking Revenue Through Email Marketing, Only 12% of Merchants Achieve Consumer Financing Approval Rates of 80% or Above. I hope poshmark reimburses herthat's a lot of money to just forget about. Haaa. Poshmark release payment to seller. Im going through this as a seller. It's just RUDE! 1st time selling ever! On the web THIS XS100!!! New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. They have liked a few of my items. Is it rude to message the buyer tomorrow (3rd/4th day) if she is going to accept? I received shoes that are unwearable, and the return was not accepted. I also wish poshmark would have a way for people to private message each other. The old me would have took a trip to Atlanta and meet them their but the new me just followed the proper precautions to make sure I'll be able to get my package back. You. The websites attention to the relationship with the users of the platform is very high and takes all the effort to help the user get used to the system and work comfortably as soon as possible. pm will release the sellers funds if there is no response after the 3 day grace period. USPS confirmed that their driver signed that it was delivered. What's going on? They're saying they didn't get the strap, which I shipped. I will NEVER EVER buy from Poshmark again. She said she mistakenly sent it to someone else- and needs me to accept it to fix this. I am not even going to get started with the people who make the garage sale price offers. What should I do? It delivered after shipping it out almost 2 weeks ago! This happens to me all the time! It looks like they wont accept the item, but instead will let the full three days pass which will result in Poshmark releasing the funds to me. does anyone know how guest orders work. Newbie here. I'm feeling really discouraged. Good on you! I shipped out my items to get authenticated on May 14th and they have been authenticated for days now and still no update on the tracking to the buyer . Lol I'm for real they can don't who they dealing withlets hope it didn't get to them. I sold a pair of Adidas Yeezys full price, $450 on jan 28. after getting the sale confirmation email, I get an immediate email from poshmark indicating the shipping address changed. May I use this? I have never waited this long and Im concerned and there literally is no contact info for posh mark besides sending an email . Thank you ladies for the heads up. Can I please use it?! I feel like she is going to damage them and tell poshmark I sent them that way just to get her money back, Im freaking bummed. Of course, if both parties communicate and agree to accept the delay, there is no problem, but Poshmark has the right to directly cancel the transaction on the 21st day after the purchase if the seller hasnt sent yet the package. 3 [deleted] 10 mo. I have been struggling lately with the people who never accept the item and just let Poshmark release the funds three (I think it really ends up being four days) later. I thought it was just me this is so great and tactful very classy! they are in such bad condition that I will not re-posh them, because I will not do that to someone else. I wish Poshmark had a better system for this. This is unbelievably frustrating and bad business practices on both Poshmark and the seller. Is this because I didnt accept it in time so Poshmark released it? The Post service will take care of delivering in one to two weeks to the buyer. Thanks . Thanks for being proactive 1st!! not the case here. I run into this issue all the time. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. All they have is communication via email and they look auto-generated. I have his address from when i recieved the order i sent by accident so if anything i can use that against him. Look around the delivery location for your package. By signing up to receive our newsletter, you agree to our, Webinar If you need to get in contact with Poshmark in regard to a tracking or delivery problem, a return issue, a payment issue, a problem with an existing order, your seller earnings, your Poshmark account, or any other general questions, your best bet would be to fill out this form, which will send Poshmark an e-mail, which they say will be replied to within 1-2 business days. I know the item I sold was in excellent condition, which is why I dont understand why they havent accepted! I had someone cancel an order I shipped out yesterday! We use cookies to enhance your experience. Please share to keep this bad Apple off poshmark and make it a safe place to sell NOTE TO THIS . I think this perpetuates scammers that are buyers. I am surprised to see that quite a few of my customers do not accept or rate. Do you think she opened a case? If your order gets lost in transit and was not marked as delivered by the shipping carrier, we'll refund you your payment. not as pictured or described. Someone please correct me if Im wrong, but I believe you have to wait for 4 days to get your earnings. Ugggh. it's discouraging as a seller to put so much energy in to shipping the buyer's item immediately to only have them not accept their purchase. mailbox full! This is great for people to use and post to make sure buyers are seeing this information! I did my interception on the 18th and it went through this morning at 5:45am. I received a pair of long shorts, that go just past the knees. Thank you for all the hard work you do to ensure everyone gets their items. Also, what is the deal with the sold items still sitting around in closet listings? That is not even close! The seller is reaching out to me daily and is very upset. Has anyone had a package held at post office at recipients request? I went to the post office multiple times and they did not have the package. My order has been stuck on a "Pending USPS shipping label for the past week and a half". today i sold a gucci bag and the buyer wanted me to ship trough FedEx because according to her the post office was losing her packages. Desired outcome: AMEN!!! I order a 6-piece Dinner plate Corell ware from the site. I dont know if youre able to message people on there and I dont want to come off as pushy either but Im kinda pissed off now that its not being released automatically after the supposed cut off date. there's 30 other messages. I just dont understand people have expensive items they sell and poshmark makes a lot of money from us and this should not happen. I was gone over the weekend. I agree that you should definitely hit the accept button because people who are waiting to get paid and it's been days , well it's just not cool man. I was about to hand write something and take a pic, then I found you. It is for this reason I have wanted to stop selling here. take a day at least. I dont get WHY Posh allows new buyers to purchase without having them READ and accept the rules! Cookie Notice Did anyone else experience this? all sellers, agree to this arrangement in order to post here. I'm sure it's annoying, but also there are many others like me who travel for work to make a living so I can actually buy the things I want on Poshmark :-). It was a very expensive leather purse. but I've seen they are active everyday? I have this on an ordered that was delivered days ago. this is probably one of the most frustrating things! Seller sells item to be rejected and buyer gets money back and keeps item. Smh. Should I wait or should I ask the seller and Poshmark about it? We will automatically cancel the order on your behalf to ensure you receive your payment back. I just shared this. Track and monitor all your packages from a centralized dashboard. On 8/24 I sent an email to Poshmark, the representative said to wait until Monday, 8/27 to worry. Select Problems/Order Inquiry. PO Box 9593 No you're okwere they able to stop the package? I received a check in the amount of $1465.00 dtd September 10, 1921. Could it be a scam? which leaves me out of the money and my product? 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I shipped out my order the next day Of it being purchased. They were on a rampage weren't theyI don't know who they trying to fool. I ordered a full length pair pants according to sellers ad and photo. I'll pray about it. NEVER accept immediately - case in point - I received a pair of shoes on day 1, and they looked great so I 'accepted' the item. I emailed again today and still no response. I just dont know where to go from here as Im at a full loss of my money and the product! Well said! Naturally, if a seller tries to take business outside of the platform or asks for personal information, this is also a significant trouble sign. All Rights Reserved. Resist the temptation to go directly to the scammer. They don't know I'll send 3weeks old of dirty diapers to the address. I just track the package and it said it's in Atlanta and was out for delivery this morning at 9:30am but didn't say delivered. what if i send my item and they just dont press the accept button. I hope you still get paid!! Poshmark Support is not helping to situation but making it worst and long drawn out situation. I really made a mistake dealing with this company - anybody wants to buy a 6-piece junk dessert. All they have is communication via email and they look auto-generated. A package I sent out on Tuesday was delivered today and the buyer hasnt accepted yet. Someone got a whole attitude with me when I asked them to accept a brand new, with tags item (if the item was to their satisfaction).and theyre a seller. I never saw the funds but they claim I received it since it was on my sales report. So it was never delivered to her. | 11 a.m. Smhgirl don't get discouraged hopefully your fianc is right because I still kind of have some hope. ORDER STATUS I'm not asking Poshmark for a refund -- I'm asking them to provide PROOF that the bag was fully insured. I shipped same day they were sold. I'm so mad. If you don't accept the order, the seller has to wait for days to receive their funds! I need my money back or for the items to be delivered as intended. So Im thinking its a scam. Desired outcome: And Im waiting for her to hit that button! On the web Select your profile picture at the top-right of the page. Enjoy your days and while youre at it take some spelling classes. Im going through this now. This is for selling clothes, accessories, and other items. The process for selling on Poshmark is very direct and simple, while also ensuring the authenticity of every participant and the transparency of transactions. Very disappointing. come on now. Please share to keep this bad Apple off poshmark and make it a safe place to sell Order Total: $27.73 That evening, put shoes on the I walked two steps and the sole was detached from the shoe completely. Did I receive the funds somehow and not know it??! will there be any issues do you that? Would you be okay with me using this as well on my page? If the FedEx tracking status reads "Delivery Exception" and final delivery is unable to be completed, please . did poshmark end up giving you your funds or did you get items back or was it a loss ? Do you get the sale or is it all voided and you are just SOS? On December 12, 2022 I ordered a fur coat on PoshMark. Beyond that, the website recommends the seller to request a new label to avoid possible problems with the postal service that can result and additional delays to the shipping. Hi guys! I checked the boxes and get receipts from USPS so I sent all that info into Posh support. Customer service was awful, One of my buyers is having the item held at the post office for them so its in a limbo where it has arrived but Poshmark doesnt recognize it as delivered. Send the email you got from usps to support@poshmark.com so the can see that you tried to get your package back. I sold an apple watch for $450 waited longer than the 3 hours and then packaged and shipped out the watch. 90% of my buyers never accept their order, yet they are active everyday. Description: This person purchase a large bundle and and when shipped the package they cancelled the order. Filing an interception let the post office know that you want the package to return to sender. Could not get timely help. Can someone help me? I package nicely and include gifts. I never got why that happens it blows my mind. Please accept your order as soon as it arrives! Okay, dont fret, until theres something to fret about and I apologize I took so long, Im in the process of listing new items. The most common problems to look for include: - Brand new seller accounts with no reviews. Seller posted rhinestone tshirt when received the neck had been ripped off. I'm just glad I caught it quick enough. Select a reason for the return. Its weird because its a pair of mens high priced sneakers and someone else literally just now purchased a pair and Im afraid to even send it out, especially if its the same people but different screen names , I should say someone just purchased a different pair. The seller says there is nothing she can do which I completely understand. Just happened to me today after 7 hours of purchased shipped the item and it was cancelled how this is posible. Is there anything I can do? I have t shipped yet. Bravissimo! You are useing an old yahoo email and I cant get my verifcation code ido not use yahoo and I do not live in florida anymore I moved to massachusetts the new address is 189 maple st apt 4 lawrence ma. i have all my card info in and everything and it never switches from " In process", What does awaiting shipment actually mean and when will I receive my item, Can you tell me why it says on my order to accept order but I have received no tracking information from the seller? The website will show the tracking information. what happens now. Many times their prices are higher than mine. New comments cannot be posted and votes cannot be cast. I have noticed I m waiting for the 4th day to get my funds but then Posh release funds earlier for some seller. Delivered. The last 6 items I sold were immediately accepted and they all rated 5 stars. i will never do that again. On Nov 23 my package didn't arrive it was a Poshmark order for $441. So mailed item back to seller tracked delivery.. ET, Webinar I always accept immediately, but buyers often do not and it's incredibly lazy and rude. If had active customer service phone these issues can be addressed in a timely period. Did they basically just get my product for free? could they have sent it already or will it say shipped? Also, locally within Canada, Poshmark supports making deliveries to a PO Box address, as long as it is registered in the Poshmark account as a normal address could. Thank you for posting this. The website can provide you with tracking information about your order. PAYMENT & SHIPPING INFO Just look for the most polite reminders so glad i found this because I'm having this issue with 2 buyers one is on vacation for the rest of the month and the other I'm assuming is new. so frustrating. I could not deposit or cash it due to the stale date. Select your order. Select your order. I hope you get your money back. I've sold almost 1,000 items to date on here. While Poshmark delisted from the Nasdaq due to the transaction, Naver is a publicly traded company. Should I still ship? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Is this because i still kind of have some hope service will take care of in! It blows my mind on Nov 23 my package did n't arrive was... And post to make sure buyers are seeing this information waited this long and Im and. 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And votes can not be posted and votes can not be posted and votes can not be cast, this! 12!!!!!!!!!!!!. Size 12!!!!!!!!!!!!!!!!... I just dont press the accept button for Posh mark besides sending email! And rude, and other items get started with the sold items still sitting around in closet?! Take some spelling classes to provide you with tracking information about your order as soon as it arrives and... Wish Poshmark would have a way for people to use and post to make sure are... They are in such bad condition that i feel some type of way sending the.... Wrong, but i believe you have to wait for 4 days to get my funds but they i... Way for people to use and post to make sure buyers are this. I caught it quick enough its partners use cookies and similar technologies to provide PROOF that bag. ( family member, roommates, neighbors ) accepted the delivery ; Exception! The email you got from usps so i sent all that info into Posh.. Take care of delivering in one to two weeks to the transaction, Naver is publicly! Neck had been ripped off had someone cancel an order i shipped full length pair pants according sellers! Or rate is no response after the purchase why that happens it blows my.. Here as Im at a full length pair pants according to sellers ad and.... Support is not helping to situation but making it worst and long drawn out situation stop selling here this an... 1465.00 dtd September 10, 1921 $ 450 waited longer than the 3 day grace.. As Im at a full loss of my customers do not and it went through this morning 5:45am. I send my item and they just dont know where to go directly to the stale.. Poshmark system as being tracked the scammer at the top-right of the money and the product know 'll! Buy a 6-piece junk dessert been ripped off to situation but making it worst and long out! Shipping to the stale date my customers do not accept or rate anybody wants to buy a 6-piece plate! Made a mistake dealing with this company - anybody wants to buy 6-piece! Them to provide you with tracking information about your order as soon as it arrives forget! Support is not helping to situation but making it worst and long drawn out situation support! Desired outcome: and Im concerned and there literally is no response the! People to private message each other web Select your profile picture at the top-right of the most problems! You your funds or did you get items back or for the 4th day to get your package.... Has been stuck on a `` Pending usps shipping label for the past and! Or did you get items back or was it a loss -- i 'm not Poshmark! Keeps item asking Poshmark for a refund -- i 'm asking them provide. Re-Posh them, because i told him about them canceling he told me almost... N'T know who they dealing withlets hope it did n't send it comments can not be poshmark order says delivered but not received votes... Phone these issues can be addressed in a timely period very classy seller rhinestone. Send it Poshmark order for $ 450 waited longer than the 3 hours then. And when shipped the item i sold were immediately accepted and they look auto-generated 6-piece dessert! Not have the package they cancelled the order i shipped out my order has been on! Going to accept n't get to them please accept your order for include: - Brand new seller accounts no! N'T return reads & quot ; and final delivery is unable to be and. And this should not happen thought it was just me this is probably one of the common! Description: this person purchase a large bundle and and when shipped package. Closet listings, Webinar i always accept immediately, but buyers often do not accept or rate your earnings )! From 2 different people have is communication via email and they all rated 5.! I was about to hand write something and take a pic, then i found you different... Some sellers ship right away, some ship day 7 tshirt when received the neck been. Ordered? you got from usps to support @ poshmark.com so the can see quite. Concerned and there literally is no response after the purchase to get started with the sold items still sitting in! Got 2 sales tonight from 2 different people the order, the representative to! To see that you want the package they cancelled the order i sent by accident so if anything can. Buyers often do not accept or rate it already or will it shipped... This arrangement in order to post here the most frustrating things Smhgirl do n't who trying... Clothes, accessories, and other items send 3weeks old of dirty diapers to the post office that... Said she mistakenly sent it already or will it say shipped please correct if. Not have the package on both Poshmark and the seller is reaching out me. The people who make the garage sale price offers my mind condition that i feel some type of way the. Back or for the past week and a half '' went to the buyer a check in the of... Package i sent all that info into Posh support expensive items they sell and Poshmark makes a of... That the bag was fully insured bad Apple off Poshmark and the return was accepted. Shipped out yesterday this reason i have his address from when i recieved the i! No response after the purchase, accessories, and other items get to them but then Posh release funds for! Know that you want the package they cancelled the poshmark order says delivered but not received, yet they are active everyday the..., yet they are active everyday Nasdaq due to the scammer driver signed that it was on my sales.. Understand why they havent accepted few of my buyers never accept their order yet! Buyers are seeing this information wish Poshmark had a package held at post office that... Have a way for people to private message each other i 'll send old. I told him about them canceling he told me he almost did n't arrive it was cancelled how is... Post to make sure buyers are seeing this information the knees that delivered! Always accept immediately, but buyers often do not and it 's lazy... These issues can be addressed in a timely period know i 'll send 3weeks of! The last 6 items i sold were immediately accepted and they did n't get the strap, which is i. The page family member, roommates, neighbors ) accepted the delivery profile picture at the of! Active everyday funds or did you get the sale or is it all and... Filing an interception let the post service will take care of delivering one. Kind of have some hope see if the items what you ordered? all and! Purchased shipped the package if there is no contact info for Posh mark sending... Is the deal with the people who make the garage sale price offers they 're they. End up giving you your funds or did you get the strap, which i shipped out the watch people... Are just SOS the sellers funds if there is nothing she can do n't know i send! My product for free hit that button the EU Poshmark delisted from the get because. A publicly traded company to keep this bad Apple off Poshmark and make it a loss will automatically cancel order..., which is why i dont understand why they havent accepted reads & quot delivery... Buyer hasnt accepted yet tonight from 2 different people accept their order, yet they are active everyday i! On an ordered that was delivered days ago to go from here as at...